Since last update, all game data is gone

by skipchicago
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Original Post

Accepted Solution

Since last update, all game data is gone

★★★★ Novice

Since the last Origin update, all my game data from Sims4, SimCity, Sims3, Sims Medieval is gone. All screen settings have changed so I can't get to the settings icon to change them back. What the heck is going on? How do I get my data back? I've tried opening the games from my hard drive and the same things happen. Thank you.

Message 1 of 7 (463 Views)

Accepted Solution

Re: Since last update, all game data is gone

@skipchicago

 

Your issue is covered in the stickied thread here with further links on how to change your iCloud settings so your documents are stored on your Mac and not in the cloud Standard smile


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -

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Message 6 of 7 (423 Views)

All Replies

Re: Since last update, all game data is gone

Hero

Are you using OneDrive or any other cloud saving services ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 7 (453 Views)

Re: Since last update, all game data is gone

★★★★ Novice

Yes. I'm on a Mac computer and store my documents folder on an Apple server. 

Message 3 of 7 (446 Views)

Re: Since last update, all game data is gone

Hero

@skipchicago Moving this to the mac forum for better help with Mac cloud storage

 

@Bluebellflora

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 7 (431 Views)

Re: Since last update, all game data is gone

★★★★ Novice
Thank you. I thought I was in the right place.
Message 5 of 7 (424 Views)

Re: Since last update, all game data is gone

@skipchicago

 

Your issue is covered in the stickied thread here with further links on how to change your iCloud settings so your documents are stored on your Mac and not in the cloud Standard smile


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 6 of 7 (424 Views)

Re: Since last update, all game data is gone

★★★★ Novice

Thank you. That solved the problem. 

Message 7 of 7 (405 Views)