Re: Origin not downloading on Mac OS Sierra

by EA_Mai
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Origin not downloading on Mac OS Sierra

★ Novice

I'm using Mac OS Sierra version 10.12.2, but encountered some problem in downloading the Sims expansion packs.

I have no problem with downloading the main game. But when comes to expansion packs, some packs have the button of "Download", but some are shown as "Download Now".

Those "Download Now" packs won't start downloading, no matter how many times I've clicked.

I've checked my pulg-ins and there should be no problem with it.

Does anyone have the same problem?

Message 1 of 4 (1,198 Views)

Accepted Solution

Re: Origin not downloading on Mac OS Sierra

EA app Team

Hi @onpu1234,

 

There might be some cache issues in the Origin files. Could you try to reset Origin using this tool?

 

Does it work now? Standard smile

 

Good luck,

Mai

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Message 2 of 4 (1,516 Views)

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Re: Origin not downloading on Mac OS Sierra

EA app Team

Hi @onpu1234,

 

There might be some cache issues in the Origin files. Could you try to reset Origin using this tool?

 

Does it work now? Standard smile

 

Good luck,

Mai

Message 2 of 4 (1,517 Views)

Re: Origin not downloading on Mac OS Sierra

★ Novice

Hi @EA_Mai,

 

All my packs started downloading once I reset and enter origin. Thanks for the advice.

 

Regards,

Onpu

Message 3 of 4 (1,172 Views)

Re: Origin not downloading on Mac OS Sierra

EA app Team

Glad to read that @onpu1234 Standard smile Enjoy the games!

Message 4 of 4 (1,161 Views)