MY SIMS 3 KEEPS CRASHIN ON THE CREATE-A-SIM

by supradany
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Original Post

MY SIMS 3 KEEPS CRASHIN ON THE CREATE-A-SIM

★★ Novice

Everytime I try to play sims 3 on my MAC, it crashes while I'm on the final steps of the create a sim.

 

Why dos it keep on happening??

 

 

 

 

 


last time I copied this error message:

Process: cider [765]
Path: /Applications/The Sims 3.localized/The Sims3.app/Contents/Resources/AddOns/The Sims 3 Into the Future.app/Contents/MacOS/cider
Identifier: com.transgaming.thesims3ep11
Version: 1.0. (1.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: cider [765]
User ID: 501

Date/Time: 2017-06-24 21:22:20.667 +0100
OS Version: Mac OS X 10.12.5 (16F73)
Report Version: 12
Anonymous UUID: BF76DC49-484F-C3A4-FA83-5B55FC4B6DA3


Time Awake Since Boot: 3400 seconds

System Integrity Protection: enabled

Crashed Thread: Unknown

Exception Type: EXC_BAD_ACCESS (SIGILL)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000001592eac
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: cider [765]

Backtrace not available

Unknown thread crashed with X86 Thread State (32-bit):
eax: 0x015931d4 ebx: 0x7009912b ecx: 0x015931c8 edx: 0x75986200
edi: 0x015934a0 esi: 0x015931d4 ebp: 0x015931b8 esp: 0x01592eb0
ss: 0x00000023 efl: 0x00210202 eip: 0x70081223 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x0000203f gs: 0x0000000f
cr2: 0x01592eac

Logical CPU: 0
Error Code: 0x00000006
Trap Number: 14


Binary images description not available


External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1197
thread_create: 0
thread_set_state: 0

Model: Macmini7,1, BootROM MM71.0220.B21, 2 processors, Intel Core i5, 2,6 GHz, 8 GB, SMC 2.24f32
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464132333241324D412D47442D460000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x4544464132333241324D412D47442D460000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x13B), Broadcom BCM43xx 1.0 (7.21.171.126.1a2)
Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: USB 3.0 Bus
USB Device: STOR.E PARTNER
USB Device: Wireless Receiver
USB Device: Ext HDD 1021
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: Mac mini, Apple Inc., 26.1

Message 1 of 4 (433 Views)

Re: MY SIMS 3 KEEPS CRASHIN ON THE CREATE-A-SIM

Hi @supradany,

 

Are you using any mod or custom content in your game?

 

We'll also need more info about your Mac. Click on the Apple icon in the top left corner of your desktop and select About This Mac. Please provide the following information (you may need to click on "More Info" depending on what operating system you're running:

- Operating System (Version)
- Mac model
- Processor
- Memory (RAM)
- Graphics

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No trabajo para EA, solo soy un jugador tratando de ayudar a otros jugadores. No respondo mensajes privados, Permite que otros puedan beneficiarse de la información.


I don't work for EA, I'm just a player like you, trying to help other players. I do not reply private messages.


Message 2 of 4 (413 Views)

Re: MY SIMS 3 KEEPS CRASHIN ON THE CREATE-A-SIM

★★ Novice

beside the oficial add-ons, such as dragon island, and stuff from the store, I have a few custom packages...

My Mac is this:

Mac mini (end of  2014)

2,6 GHz Intel Core i5

8 GB 1600 MHz DDR3

Intel Iris 1536 MB

macOS Sierra 10.12.5

Message 3 of 4 (405 Views)

Re: MY SIMS 3 KEEPS CRASHIN ON THE CREATE-A-SIM

@supradany,

 

Your Mac uses an Intel Iris graphic chip, which is not compatible with The Sims 3. You need to apply a manual fix in order to play the game with that chip. Please read this article for further information and instructions: https://bluebellflora.com/fix-for-incompatible-graphics-for-the-sims-3-on-mac/

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No trabajo para EA, solo soy un jugador tratando de ayudar a otros jugadores. No respondo mensajes privados, Permite que otros puedan beneficiarse de la información.


I don't work for EA, I'm just a player like you, trying to help other players. I do not reply private messages.


Message 4 of 4 (400 Views)