[MAC] Sims 3 late night can't be installed (installing file 635 out of 686)

by boinabox
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[MAC] Sims 3 late night can't be installed (installing file 635 out of 686)

[ Edited ]
★★ Novice

I recently purchased Late Night expansion but it won't install on my Mac. It stopped installing at 'Installing file 635 out of 686' and wouldn't move at all. I tried to uninstall Sims 3 and other expansion and reinstall it again but the problem doesn't go away. I tried to clear catch and still doesn't work. What should I do? Thanks! 

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Re: [MAC] Sims 3 late night can't be installed (installing file 635 out of 686)

Champion (Retired)

Hi again,

Look in Preferences in the Origin client and find the game installers. Delete the files relating to TS3 Late Night. Log out of the client, then back in, then you may be able to start redownloading.

If your installation is stuck on file xxx out of xxx, you may also wish to read this EA help page: https://help.ea.com/article/sims-3-on-mac-installation-stuck-at-32-or-34-files-troubleshooting

 

Caspin

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Re: [MAC] Sims 3 late night can't be installed (installing file 635 out of 686)

Champion (Retired)

@boinabox wrote:

I recently purchased Late Night expansion but it won't install on my Mac. It stopped installing at 'Installing file 635 out of 686' and wouldn't move at all. I tried to uninstall Sims 3 and other expansion and reinstall it again but the problem doesn't go away. I tried to clear catch and still doesn't work. What should I do? Thanks! 


 

Hi

 

Are you trying to install from discs or from digital downloads through Origin?

 

Caspin

Message 2 of 8 (1,964 Views)

Re: [MAC] Sims 3 late night can't be installed (installing file 635 out of 686)

★★ Novice

Hi

 

I download it through Origin

Message 3 of 8 (1,962 Views)

Re: [MAC] Sims 3 late night can't be installed (installing file 635 out of 686)

Champion (Retired)

Hi again,

Look in Preferences in the Origin client and find the game installers. Delete the files relating to TS3 Late Night. Log out of the client, then back in, then you may be able to start redownloading.

If your installation is stuck on file xxx out of xxx, you may also wish to read this EA help page: https://help.ea.com/article/sims-3-on-mac-installation-stuck-at-32-or-34-files-troubleshooting

 

Caspin

Message 4 of 8 (2,315 Views)

Re: [MAC] Sims 3 late night can't be installed (installing file 635 out of 686)

★★ Novice

It works! Thank you so much Standard smile

Message 5 of 8 (1,945 Views)

Re: [MAC] Sims 3 late night can't be installed (installing file 635 out of 686)

Champion (Retired)

Great news, glad it worked. Enjoy your game!

 

Caspin

Message 6 of 8 (1,938 Views)

Re: [MAC] Sims 3 late night can't be installed (installing file 635 out of 686)

★★★★★ Novice

I have this problem, can you say the instructions more clearly or give me a link to somewhere that'll help?

Message 7 of 8 (1,247 Views)

Re: [MAC] Sims 3 late night can't be installed (installing file 635 out of 686)

[ Edited ]
EA app Team

Hi @ShowersOfLiight,

 

Could you let us know in which steps are you having issues to understand the instructions? You are trying to follow the steps in this article, right?: https://help.ea.com/en-us/help/the-sims/the-sims-3/sims-3-on-mac-installation-stuck-at-32-or-34-file...

 

Thanks!

-Mai

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