Game not starting

by emmyxsims
Reply

Original Post

Game not starting

★★★★★ Novice

Hello! So for about a week now my game has not been able to start ,first I had broken cc/mods it alway paused on the first loading screen and now since I fixed that, when I go to launchpad to open TS4 it says:

"The last time you opened the sims 4, it unexpectedly quit while reopening windows. Do you want to try to reopen windows again?

 

(Don't reopen) (Reopen)

 

Either one I click leads me to the same thing:

 

The Sims 4 quit unexpectedly 

 

Click reopen to open the application again. This report will be sent to Apple automatically

 

Show details    OK     Reopen

 

Message 1 of 21 (1,149 Views)

Re: Game not starting

@emmyxsims

 

Right click on the game in your Origin games library and choose repair game. Now try and load your game.


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 2 of 21 (1,110 Views)

Re: Game not starting

★★★★★ Novice

I've tried to repair it when it first happens I'll try again though

Message 3 of 21 (1,095 Views)

Re: Game not starting

★★★★★ Novice

The option isn't coming up for some reason

Message 4 of 21 (1,093 Views)

Re: Game not starting

@emmyxsims

Ok. Please can you try this:

In your Applications folder right click on the Sims 4 app and select Show Package Contents.
Navigate to Contents > Mac OS.
Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
Now open Origin, click on The Sims 4 in your Games Library and click on Download.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 5 of 21 (1,077 Views)

Re: Game not starting

★★★★★ Novice

Okay, I'll try it but first will it remove anything because my last save was over a year ago but if it comes to that I will just move to trash.

Message 6 of 21 (1,065 Views)

Re: Game not starting

@emmyxsims

 

No but it's always worth backing up, just in case Standard smile


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 7 of 21 (1,063 Views)

Re: Game not starting

★★★★★ Novice

When you said navigate from contents to Mac os, how do you do that because I right clicked it and it won't come up with the other options

Message 8 of 21 (1,050 Views)

Re: Game not starting

@emmyxsims

 

You right click on the game in your Applications folder and select Show Package Contents. In the Finder window that opens go to Contents > MacOS. 


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 9 of 21 (1,033 Views)

Re: Game not starting

★★★★★ Novice

I finally had time to do it, I'm currently re downloading, it says it's taking 1hour and about 45minutes, is that normal?

Message 10 of 21 (1,013 Views)