[CURRENT ISSUE] The Sims 3 - Issues playing on newer (post 2013) Macs

[Bluebellflora]

@simlindsims

Try following the instructions for a previous model MBP with Intel Iris graphics but enter the details of your Mac's graphics instead - Intel Iris 540. There is no perfect solution, we only have the details for other Macs through very helpful Simmers trial and error If it works please let us know!

[teejmisfit]

I have a 2014 11 inch MacBook Air with an 1.4 GHz Intel Core i5 processor and 4GB 1600 Mhz DDR3 memory and a Intel HD Graphics 5000 1536 MB graphics card. I installed Sims 3 with no expansions and i STILL get this error! Help!!

[Bluebellflora]

@teejmisfit

Are you running El Capitan or Sierra? If so then that is most likely the cause as the game is now virtually unplayable in those operating systems

[Hollieee172]

I have recently started getting the "unexpected error message, do you want to debug it?" message whilst my sims 3 game has almost finished loading and gameplay is about to begin.

The spec for my Mac is: 

  Model Identifier: MacBookPro13,2

  Processor Name: Intel Core i5

  Processor Speed: 2.9 GHz

  Memory: 8 GB

I've had this laptop since the beginning of the year and gameplay has been perfect until recently. I've seen various threads like these and attempted the solutions, but I'm still having no luck.

Thanks!

[xNeytiriBajanx]

HI, I'm experiencing the same issues and I clicked on the link but the iMac Model identifier: iMac 12,1   is not on the list. What should I do?

[jermaiinelim]

Hi there,

I'm currently experiencing issues with sims3 as well after downloading the content from origin and followed the necessary instructions that have been provided. 

Any idea how I should solve this?

macbook pro Retina display 12'1 early 2015

Cheers,

Jermaine

[Bluebellflora]

@jermaiinelim

Your exact error message is quoted in the opening post on this thread and is a symptom of an unsupported Mac. Applying the fix may work.

[jermaiinelim]

@Bluebellflora

I have applied the fix but am still getting this error. 

[Nonpointer]

When I launch the game, I get nothing but a black screen. My Mac is a 13-inch MacBook Pro. (2016, model identifier 
MacBookPro13,2, Intel Iris Graphics 550 1536 MB) which obviously isn't on the list as of now, so would someone please look into it?

[Bluebellflora]

@Nonpointer

Thanks for the feedback. All Macs post 2013 have unsupported graphics. Until someone posts with the successful lines they added to the .sgr files I have nothing to update I'm afraid. The process is the same for all Macs with regards to the device ID and where to add the lines in the .sgr files. Have you tried substituting the details of, for example, the Intel Iris 5200 with the details of your Intel graphics?

The game has not been updated since January 2014, I don't think anyone is 'looking into it' unfortunately