September 2016
There is a workaround which fixes the issue, please read the solution on the first page of this thread I have merged the posts into.
September 2016
So i tried the suggestion changing the preferences but when I clicked "browse installers" it led me to a "download cache" folder that was empty?
September 2016
What do you mean you changed the Preferences? Have you changed the location where Origin downloads to?
Click on the EP to download it, you may need to click on the orange download button a couple of times before it downloads. Once it has downloaded (you can see the progress in Origin) you then click on Origin > Preferences then Installs & Saves then Browse Game Installers.
September 2016
@Bluebellflora - Also, I tried removing origin in the way suggested for macs but I had a problem when i reached this stage :"Go into Preferences and delete com.ea.origin.plist" because that file didnt exist to begin with! And then when I tried the other steps the files just reappeared again after I deleted them. So i tried moving the origin application to trash, and then reinstalled it from the place you suggested - still cannot download anything :/
September 2016
@Bluebellflora nothing happens at all when I click the orange download buttons
September 2016
If you can't actually download anything then you have a connection issue. Let's try again:
September 2016
@Bluebellflora thank you so much for your help, the problem seems to be fixed! The only problem I now have is not having the serial code to install my EPs, they weren't included in my confirmation emails for some reason. But thank you so much for the advice
September 2016
Great! You need to contact customer support for your codes - https://help.ea.com/uk/contact-us/
September 2016
I am having this same problem. I followed the steps to uninstall Origin (and the games) and when I got Origin back up and running nothing happens when I click download.
September 2016 - last edited September 2016
@Bluebellflora Thank you so much! This fixed my issue! Just waiting to chat with EA about my registration code.