Sims Freeplay STUCK AT LEVEL 10

[elajah00]

I've been stuck at Level 10 on my Sims Freeplay. What to do?

[martha4858]

@elajah00

Is the level bar going up as you gain experience? Are you doing tasks like sending your sims to work or completing some of the quests? Can you give more information so we can help you. 

[elajah00]

Yes, i always do task but when i gain experience, the level bar is not going up. I send my sims to work everyday, do daily task. And eveything that is needed to do. I just dont know why the level bar is not going up. It is stucked so i am still at level 10z

[elajah00]

Help please anyone

[martha4858]

@elajah00

Your sims will gain experience, doing tasks and going to work, if their needs are maxed out to green. I noticed your sim in the screenshot has most of her needs halfway down. You can also buy higher star appliances, TVs, and other items to help increase their needs faster. If you're still having problems you will need to contact support. You can do this by clicking on the game menu and then clicking on the question mark. It will bring up a form for you to fill out.

[elajah00]

hello martha. Thanks. I think i need to consult the tech support group for thia one.

[Cloudy-mindy]

And news from the tech support? I'm experiencing this issue too lately... 🙁

Thanks for any advice!

[maweyyn]

Did EA fixed your problem? Coz' I'm having the same problem stuck in level 10

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@elajah00 wrote:
I've been stuck at Level 10 on my Sims Freeplay. What to do?

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[EA_Zoe]

Before contacting the tech support team, make sure to upload your game save to the cloud. Then uninstall and reinstall the game as it may help. Make sure to not change your device settings as it can cause issues with the game mechanics.

[SMcGibbon]

There is free content you have to download additionally to level up.
There should be a download button too left