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Acolyte
magnificentq
Posts: 1
Registered: ‎10-25-2013

Sims FreePlay Crashes

Totally frustrated!

 

For some unknown reason my Sims Freeplay has been crashing.  It only started a couple of days ago but can't complete goals as everything gets reset and Sims at work are magically returned home!  I;ve been trying to grow pumpkins for 3 days now! What's up EA? Obviously, it was too much to soon or are you using CGI to test your software upgrades?

 

This is nuts!

 

 

EA_Ursula
Posts: 13,172
XP: 1,835
Solutions: 2,832
Registered: ‎07-18-2012

Re: Sims FreePlay Crashes

Can you please try the troubleshooting steps mentioned here?

http://answers.ea.com/t5/The-Sims-FreePlay/TROUBLESHOOTING-I-have-lost-content-for-The-Sims-FreePlay...

 

If this cannot help you, please get in contact with the Firemonkeys support team directly:

http://answers.ea.com/t5/The-Sims-FreePlay/INFORMATION-How-to-contact-customer-support/m-p/1877383