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Sims FreePlay Crashes

by magnificentq
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Sims FreePlay Crashes

★★ Newbie

Totally frustrated!

 

For some unknown reason my Sims Freeplay has been crashing.  It only started a couple of days ago but can't complete goals as everything gets reset and Sims at work are magically returned home!  I;ve been trying to grow pumpkins for 3 days now! What's up EA? Obviously, it was too much to soon or are you using CGI to test your software upgrades?

 

This is nuts!

 

 

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Re: Sims FreePlay Crashes

Community Manager

Can you please try the troubleshooting steps mentioned here?

http://answers.ea.com/t5/The-Sims-FreePlay/TROUBLESHOOTING-I-have-lost-content-for-The-Sims-FreePlay...

 

If this cannot help you, please get in contact with the Firemonkeys support team directly:

http://answers.ea.com/t5/The-Sims-FreePlay/INFORMATION-How-to-contact-customer-support/m-p/1877383

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