September 2016
September 2016
September 2016
September 2016
Hi @amyfleming1234,
Try the following
For Facebook login issues, please try carefully following these steps to disconnect your account and log back in:
1. Log in to Facebook on a computer
2. Go to this link (your Facebook App Center): http://www.facebook.com/appcenter/my
3. Find the name of the game application (Real Racing 3, Sims FreePlay) in the list and click on the "settings" link
4. Scroll to the bottom of the settings options and choose "remove app" to de-authorize the application from connecting to your Facebook account
This will have disconnected your Facebook account from the game.
Now:
1. Force close all apps running on your device, including the game
2. Turn your device off, then turn it on again after a few seconds
3. Open the game again and go to your Account Manager from the options menu
4. Log in to your Facebook account (you will need to approve permissions for the game application again)
This should reconnect your Facebook account to the game again and log it in properly.
Keep us updated.
September 2016
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