The Sims 4 installation after Game Time

by SimmerVee
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The Sims 4 installation after Game Time

[ Edited ]
★★★★ Novice

Hi,

 

I downloaded Sims 4 Game Time two days ago and 48H free play was up.

Today I purchased the game at local store, after inserting the disc, on the installation window, it is stated as 'Install The Sims 4 Origin Game Time'.

Why would it be called '...Game Time' when the 48h free play has already be over?

Does this affect the game version installed on Origin library?

 

Cheers!

Message 1 of 10 (1,703 Views)

Accepted Solution

Re: The Sims 4 installation after Game Time

★★★★ Novice

I managed to have live chat with EA staff

it seems that it's just a wording issue.......

he helped me changed it and now the disc is installing fine.

 

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Message 7 of 10 (1,685 Views)

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Re: The Sims 4 installation after Game Time

Hero

@SimmerVee Did you redeem your code on Origin and try if it works then ? I'm unsure at this point if you need to reinstall the game or not. 

 

You might need to have the full game showing in Origin but be able to play with the one you have installed once it's showing

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 10 (1,658 Views)

Re: The Sims 4 installation after Game Time

[ Edited ]
★★★★ Novice

Hi Crinrict,

 

Redeeming the code happens after installation isn't it? I have not reached there yet.

As soon as I see the installation window titled in 'Install The Sims 4 Origin Game Time', I cancelled the installation.

 

Message 3 of 10 (1,648 Views)

Re: The Sims 4 installation after Game Time

Hero

So you unistalled the whole game ? There's nothing left on your computer of it ? Does the game time show in myGames ? Not really sure how that works.

 

For the disc installation, try putting in the disc and then start the file setup.exe. Does that still give you the same message ? Were you asked to enter the 20 digit code yet ?

 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 10 (1,629 Views)

Re: The Sims 4 installation after Game Time

★★★★ Novice

yes, no Sims 4 Game Time in my pc.

putting in the disc and then start the file setup.exe, that's exactly what i did...

nope, just the installation window (installing progress bar on the installation window and then language selection popped out), no code requested at that stage.

 

i'll try to contact EA live chat, thanks anyway!

Message 5 of 10 (1,601 Views)

Re: The Sims 4 installation after Game Time

Hero

Check if you have a sims 4 folder in programs(x86)\Origin_Games and manually delete that if you do.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 10 (1,599 Views)

Re: The Sims 4 installation after Game Time

★★★★ Novice

I managed to have live chat with EA staff

it seems that it's just a wording issue.......

he helped me changed it and now the disc is installing fine.

 

Message 7 of 10 (1,686 Views)

Re: The Sims 4 installation after Game Time

Hero

Great to hear.

 

Could you accept an solution if the issue is sovled for you now, 

 

Thanks Standard smile

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 10 (1,591 Views)

Re: The Sims 4 installation after Game Time

★★ Novice

How did you change it? Im having same problem

 

Message 9 of 10 (1,387 Views)

Re: The Sims 4 installation after Game Time

★★★ Newbie

Please i have the same problem What do i do? Thank you

Message 10 of 10 (709 Views)