Sims 4 Freezing in Build Mode Constantly.
by SadieMoreau1701Original Post
That's weird. Could you try updating through device manager.
If you don't know how, here you have a link:
https://youtu.be/6pmrRJ4WTLE?t=52s (It will start on the video instructions.)
Also check if there are any issues with the devices and if you have any yellow marks in device manager.
Have you tried disabling that 9400 chip ? Maybe the game is trying to use that one and that doesn't sound very strong.
It doesn't even show in your DxDiag, just that Nvidia system Info you posted
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
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- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
Here's what happend both times. See the attached screenshot.
Did you try disabling the 9400 ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
I would just try get a refund for city living then.
The more expansions you add, the more load is on your computer. Since yours is a bit borderline, it could be that it was just too much
For refunds, please contact a game advisor
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Common Game Fixing Mods - Hero Approved
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game (Post #7)
