February 2017
Help, yesterday my Sims reset itself, all my families, houses, everything was like I had just installed it. Not only that, my game has lost the ability to save anything. If I download a house from the gallery, or put new people in the game, as soon as I back out and go to main menu all that is gone, it's like the game has lost the ability to save anything. Please help, and is anyone going thru this as well???
February 2017
Do you have something running like OneDrive?
Also see: http://sims4.crinrict.com/en/2014/09/save-games-disappearing/