May 2016
Thanks for posting your results.
Don't have anything new to share. Maybe the next patch will help with this issue,
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2016
I'm at the end of my rope with this problem because it's made the game impossible to play. I cannot pinpoint what triggers the game to freeze it just happens continuously on and off after about 5-10 minutes into the game. I have very little cc, I don't have anything in my sims inventory (I was playing with a brand new sim), I am playing with a single sim, in a small, simple 2-bedroom home. It started off months ago with little delays that were easy to deal with, but as of yesterday when I tried to play, the game froze and remained frozen for about 10 minutes when I force-quit out of the game.
I hope EA is working on this! I saw previous threads (here) and tried to reply but there was no option available to and the last post had been made in January. I really would love to play again, especially with the release of the gender patch. Please help!!
June 2016
Could you please provide all the info asked here: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/Performance-Issues-Compiled-List-of-Threads/td-p/509...
Depending on which kind of freezing you're seeing
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2016
I would, but it's not giving me the option to reply on the thread?
June 2016
In this one :D
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2016
Sorry! I misunderstood what you said.
I am a mac user so I posted my system report, let me know if other info is needed:
Model Name: MacBook Air
Model Identifier: MacBookAir6,2
Processor Name: Intel Core i5
Processor Speed: 1.3 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Boot ROM Version: MBA61.0099.B22
SMC Version (system): 2.13f15
Serial Number (system): C02L6E6DF5V8
Hardware UUID: 52B0D9C3-01C5-5720-883C-CE83DAF4BFE8
This is my saved game:
http://www.mediafire.com/download/xx6rytzm9a84due/saves_copy.zip
June 2016
Could you describe your freezes (this might be better off in the mac forum).
Do you see any time jumping ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2016
Yes, the game freezes at random times and when it does unfreeze (usually between 5-10 mins later) the time jumps back to before the game froze. I originally thought it only occurred when I wen to the fastest speed but it happens on normal time speed as well.
June 2016
OK.
I'll be adding your thread to that list
Need to have @Bluebellflora check your specs though
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2016
Alright, which thread should I look for a response in?