why dose it say that the sims 3 is not realsed

[Bunnygirl01]

just today i got on origin im ofline and it said the sims 3 is not released yet but i have every expasion pack and i could play the game back then so what do i do

Spoiler

[rumbutter]

Contact support as they can look at your account and see whats up

To contact CS


1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser