the sims 3 university life on my mac and it says 'not yet released.'

by wjb1992
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the sims 3 university life on my mac and it says 'not yet released.'

[ Edited ]
★★★ Newbie

I just tried to download the sims 3 university life on my mac and it says "not yet released." I can't download it or install it. Yet on my PC it allowed me to download and install the game. I have tried completely getting rid of the sims 3 and origin and redownloading everything onto my computer and it still says the same thing. The game was released two years ago so i don't understand why i'm having this problem. I also bought the sims 3 pets on the same day and am having no problems playing it.

 

@Bluebellflora  please and thank you in advance

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Re: the sims 3 university life on my mac and it says "not yet released.&amp

★★★ Newbie

I had exactly the same problem with origin on my mac, the game was greyed out and saying 'not yet released' so I couldn't download but I had an invoice and had been charged.

I spoke to EA chat support who took me through uninstalling and reinstalling (again!) but when that didn't work they 're-issued the code' and it's now downloading on my origin client.

 

Hope this helps!

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the sims 3 university says not yet released

★ Novice

I downloaded the sims 3 university two days ago and it's grayed out and says "not yet released". I already tried to uninstall and reinstall origin. my order says completed by the way. I already emailed EAhelp and all they said was wait. well i've waited two days...

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Re: the sims 3 university says not yet released

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Re: the sims 3 university life on my mac and it says "not yet released.&quo

[ Edited ]

@wjb1992 Is your Mac showing the correct date and time?

 

When you uninstalled and reinstalled Origin and TS3, did you get rid of all residual files by going into the Library folders and manually deleting them all? Can you please try just uninstalling and reinstalling UL?


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Re: the sims 3 university says not yet released

★ Novice

I've been waiting for technical support for 30 minutes on a less than 5 minute wait time quote.

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Re: the sims 3 university says not yet released

Hero (Retired)

could really just be busy and or the browser your using try clear the internet cache and or switching browsers if using safari,opera or chrome try IE or Firefox

Message 6 of 30 (845 Views)

Re: the sims 3 university life on my mac and it says "not yet released.&amp

★★★ Newbie

im having exactly the same problem ? did u fix ur issue?!

Message 7 of 30 (840 Views)

Re: the sims 3 university says not yet released

★★★ Newbie

hey did u fix ur issue ? im havign the same problem!

Message 8 of 30 (833 Views)

mac university life not yet released

★★★ Newbie

i bought the EP UL just now , under my base game , the UL EP is grey and says "Not Yet Released", however other two late night EP and high-end loft SP works fine. 

PS: i bought the starter pack first (base+late night EP+high-end loft SP)

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Re: the sims 3 university life on my mac and it says "not yet released.&amp

Hero (Retired)

@yhlit  read bluebellflora's post it has a link to click on uninstalling

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