Ask. Answer. Be the Hero.
Showing results for 
Search instead for 
Do you mean 
Reply
Keeper
saoirsejg98
Posts: 2
Registered: ‎01-20-2013
Accepted Solution

the sims 3 monte vista wont open

i recently bought the sims 3 monte vista from the gamestop and i am having trouble installing it. the only code that came with the game was a 16 digit code. the game didnt come with the little booklet i usually get with the 21 digit code. also, when i try to play the game it doesnt create a desktop icon making it impossible to play the game..please help :smileysad:

rumbutter
Posts: 12,999
Topics: 14
XP: 909
Solutions: 930
Registered: ‎11-29-2012

Re: the sims 3 monte vista wont open

monte is a world so there will be no shortcut for it , to see if your world installed correctly when you launch your game go to + new game from the menu see if monte vista shows there

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions
Keeper
saoirsejg98
Posts: 2
Registered: ‎01-20-2013

Re: the sims 3 monte vista wont open

thanks :smileyhappy: do you know if you require a 21 digit code to enter the game?

rumbutter
Posts: 12,999
Topics: 14
XP: 909
Solutions: 930
Registered: ‎11-29-2012

Re: the sims 3 monte vista wont open

it's a16 digit code

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions
Keeper
savalee347
Posts: 2
Registered: ‎01-31-2013

Re: the sims 3 monte vista wont open

I just bought the Sims 3 DVD Rom and I can not get it to install on my computer, yes I have the original sims 3 games and pets and hidden Springs  high end loft world adventures and master suits town life stuff all on my computer all ready so there is no reason this one shouldn't load either can you please advise me what to do, I put the game in the DVD player it asks if I want to install it then it says it is installed and it opens up the game launcher and wants the 16 digit code I type it in and then click accept and it doesn't high light the redeem button so I can't click on it to finish....This isn't the first time I have had issues with a Sims game I own all Sims two games and it happened a lot in that I DO NOT have extra money to just throw away on broken games!!

 

rumbutter
Posts: 12,999
Topics: 14
XP: 909
Solutions: 930
Registered: ‎11-29-2012

Re: the sims 3 monte vista wont open

see if this link can help you http://answers.ea.com/t5/The-Sims-3/Monte-Vista-Disc-won-t-install/m-p/391422#M23345 

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions
rumbutter
Posts: 12,999
Topics: 14
XP: 909
Solutions: 930
Registered: ‎11-29-2012

Re: the sims 3 monte vista wont open

see if this link will help you http://answers.ea.com/t5/The-Sims-3/Monte-Vista-Disc-won-t-install/m-p/391422#M23345

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions
Keeper
katieeveleigh
Posts: 2
Registered: ‎04-13-2013

Re: the sims 3 monte vista wont open

I just bought Monte Vista today, and when I went to install it it didn't work. It brought me to the menu, asking if I agreed to the terms, and skipped past a slide,  but when I tried to go back, it went back to the main thing. So It did not ask me for the 20 digit code, and then it just quickly said it was installed. But i can not find it in any of my history's and there is no icon on my screen to click on. However whenever I try to redeem it on the sims site, it asks for a 20 digit one also. However monte vista only has 16 digits. So either way, I can't get the game to work even if it did proceed to go through. What is going on here? Why won't it install for me and why does it only have 16 digits  when they ask for 20 each time? This sucks, please help anyone please. :smileyhappy: 

Keeper
katieeveleigh
Posts: 2
Registered: ‎04-13-2013

Re: the sims 3 monte vista wont open

Please answer back to my question at my email [edit: email address removed]