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the Sims 3 and Windows 8.1 compatibility

by horse129
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the Sims 3 and Windows 8.1 compatibility

★★★★ Novice

I recently updated my computer to windows 8.1 and installed 2 new expansion packs. When opened there was a red haze over some screens and when it got to the town view it looked like it was meant to be 3D. I also just updated to 1.63. 

 

Does anyone else have this issue with Windows 8.1 or know of anything I can do to fix this? we have done everything including uninstalling and reinstalling JUST the base game and it has the same issue and we know the video card is fine as it has working up until now. 

Message 1 of 6 (3,594 Views)

Re: the Sims 3 and Windows 8.1 compatibility

Hero

Try to check for newer graphic drivers or re-install them.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 6 (3,561 Views)

Re: the Sims 3 and Windows 8.1 compatibility

★★★★ Novice

thank you! turns out we needed to download an update for our graphics card that came out yesterday and it fixed all our issues! 

Message 3 of 6 (3,523 Views)

Re: the Sims 3 and Windows 8.1 compatibility

Hero

Great to her. Thanks for letting us know.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 4 of 6 (3,516 Views)

Re: the Sims 3 and Windows 8.1 compatibility

★★★★ Newbie

Where did you find the update for the graphics card. I have the same problem Frown

Message 5 of 6 (3,392 Views)

Re: the Sims 3 and Windows 8.1 compatibility

if your card is an nvdiea go to nvidea site they have an auto detect and install if your card needs an update it will let you know once you update if there are any updates restart the computer if i's an ati/amd go to their site again they have an auto detect and install and again it will let you know once you update if there are any updates restart the computer

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work for or have any association with EA
please remember your on a public forum never give out your codes your emails or phone numbers here on the forums or in a p.m
game issue questions belong in the forum please do not pm me with game issue questions
Message 6 of 6 (3,390 Views)

Accepted Solution

Hero

Try to check for newer graphic drivers or re-install them.

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