sims 3 wont laun

[Kieearra]

just bought a download key for the sims 3 it downloaded and installed fine but it will not launch i need help with this .. i have already tried uninstalling the game and reinstalling it never worked still will not launch and when the launcher does come up i get this message "Origin is required to play this game. please install origin and relaunch. if origin is already installed and the game is not running, please contact customer support." .... i have origin client and it is up to date and i try launching from origin and i get the same message ... what is my problem and how do i fix it im running windows 7 home premium x86 and i dont want this to be a waste of my money!!!!! 

[Kieearra · Accepted solution]

i think i have it solved >.> i allowed origin through my fire wall and now the launcher is launching properly  

[roberta591]

@Kieearra  Please post your computer's dxdiag - link - how to post dxdiag.  Do you have .net framework enabled in Windows 7 control panel programs and features?

[Kieearra]

is this the info ??

Spoiler

------------------
System Information
------------------
Time of this report: 5/19/2017, 10:29:23
Machine name: COMPUTER
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170427-1518)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 7560
BIOS: InsydeH2O Version CCB.03.61.13V2.04
Processor: AMD A6-3420M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.5GHz
Memory: 6144MB RAM
Available OS Memory: 5610MB RAM
Page File: 4723MB used, 6496MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6520G
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon HD 6520G (0x9647)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9647&SUBSYS_059D1025&REV_00
Display Memory: 3046 MB
Dedicated Memory: 497 MB
Shared Memory: 2549 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO139E
Native Mode: 1600 x 900(p) (60.307Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1247 (English)
Driver Version: 13.251.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/6/2013 19:31:52, 1318552 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D507-11CF-4A77-9725BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9647
SubSys ID: 0x059D1025
Revision ID: 0x0000
Driver Strong Name: oem16.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Sumo_Mobile:13.251.0.0ci\ven_1002&dev_9647
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1025059D&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6438 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/16/2011 08:16:02, 3056360 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6438 (English)
Driver Attributes: Final Retail
Date and Size: 8/16/2011 08:16:02, 3056360 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1022, 0x7807
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/16/2016 18:10:26, 343552 bytes
| Driver: usbd.sys, 8/16/2016 18:10:06, 7808 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 20:49:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 23:18:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 20:49:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 23:18:04, 50768 bytes
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn1b48
| Upper Filters: SynTP
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/21/2010 00:53:47, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 21:30:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 23:18:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 61.8 GB
Total Space: 460.5 GB
File System: NTFS
Model: TOSHIBA MK5059GSXP ATA Device

Drive: D:
Model: Slimtype DVD A DS8A5SH ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/21/2010 00:53:47, 147456 bytes

--------------
System Devices
--------------
Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_059D1025&REV_C0\4&3F78A9A&0&0020
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_059D1025&REV_11\3&2411E6FE&2&9A
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:12, 56320 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:11, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:26, 343552 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_1709&SUBSYS_12341022&REV_00\3&2411E6FE&2&20
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 00:53:47, 184704 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_1714&SUBSYS_059D1025&REV_00\3&2411E6FE&2&09
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/21/2010 00:53:47, 122368 bytes

Name: Atheros AR5B97 Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_002E&SUBSYS_660311AD&REV_01\4&D237528&0&0028
Driver: C:\Windows\system32\DRIVERS\athrx.sys, 9.02.0000.0419 (English), 6/2/2011 01:07:32, 2750464 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 21:37:21, 24576 bytes

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_059D1025&REV_11\3&2411E6FE&2&B0
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:10, 25600 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:11, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:26, 343552 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1705&SUBSYS_059D1025&REV_00\3&2411E6FE&2&00
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_780F&SUBSYS_00000000&REV_40\3&2411E6FE&2&A4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 00:53:47, 184704 bytes

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_059D1025&REV_11\3&2411E6FE&2&98
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:10, 25600 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:11, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:26, 343552 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1704&SUBSYS_00000000&REV_00\3&2411E6FE&2&C4
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_059D1025&REV_11\3&2411E6FE&2&A3
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 23:18:27, 15424 bytes

Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_1022&DEV_7801&SUBSYS_059D1025&REV_00\3&2411E6FE&2&88
Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/21/2010 00:53:47, 31104 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 23:15:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 23:22:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 23:55:45, 155584 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1703&SUBSYS_00000000&REV_00\3&2411E6FE&2&C3
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_059D1025&REV_01\3&2411E6FE&2&A2
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/21/2010 00:53:47, 122368 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1719&SUBSYS_00000000&REV_00\3&2411E6FE&2&C7
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1702&SUBSYS_00000000&REV_00\3&2411E6FE&2&C2
Driver: n/a

Name: AMD SMBus
Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_059D1025&REV_13\3&2411E6FE&2&A0
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1718&SUBSYS_00000000&REV_00\3&2411E6FE&2&C5
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1701&SUBSYS_00000000&REV_00\3&2411E6FE&2&C1
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7809&SUBSYS_059D1025&REV_11\3&2411E6FE&2&A5
Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:10, 25600 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:11, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:26, 343552 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1716&SUBSYS_00000000&REV_00\3&2411E6FE&2&C6
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1700&SUBSYS_00000000&REV_43\3&2411E6FE&2&C0
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_059D1025&REV_11\3&2411E6FE&2&B2
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:12, 56320 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:11, 327168 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 18:10:26, 343552 bytes

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_170A&SUBSYS_12341022&REV_00\3&2411E6FE&2&28
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 00:53:47, 184704 bytes

Name: AMD Radeon HD 6520G
Device ID: PCI\VEN_1002&DEV_9647&SUBSYS_059D1025&REV_00\3&2411E6FE&2&08
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1360 (English), 12/6/2013 19:22:14, 13207552 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 12/6/2013 17:48:12, 43520 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6354 (English), 12/6/2013 17:51:44, 626176 bytes
Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.1001 (English), 12/6/2013 19:26:54, 7751920 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0429 (English), 12/6/2013 19:27:20, 8927704 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0025 (English), 12/6/2013 18:20:36, 190976 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 11/1/2013 05:38:32, 721296 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 12/6/2013 19:37:36, 78432 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 12/6/2013 19:37:36, 78432 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1129 (English), 12/6/2013 17:52:42, 1144320 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 12/6/2013 18:12:08, 3426688 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 12/6/2013 18:23:10, 31232 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 12/6/2013 18:43:02, 368640 bytes
Driver: C:\Windows\system32\ativvsva.dat, 12/6/2013 18:09:24, 157144 bytes
Driver: C:\Windows\system32\ativvsvl.dat, 12/6/2013 18:09:24, 204952 bytes
Driver: C:\Windows\system32\ativvaxy_cik.dat, 9/12/2013 14:00:56, 234036 bytes
Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 9/12/2013 14:01:04, 233776 bytes
Driver: C:\Windows\system32\ativce02.dat, 9/26/2013 18:44:10, 83552 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1164 (English), 12/6/2013 18:22:10, 239616 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1164 (English), 12/6/2013 18:23:04, 588288 bytes
Driver: C:\Windows\system32\atidemgy.dll, 4.05.5088.28599 (English), 12/6/2013 18:23:18, 442368 bytes
Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12618 (English), 12/6/2013 18:46:40, 26352128 bytes
Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1848 (English), 12/6/2013 18:42:52, 62464 bytes
Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1848 (English), 12/6/2013 18:42:42, 55808 bytes
Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1848 (English), 12/6/2013 18:42:26, 15716352 bytes
Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 19:36:16, 3917 bytes
Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6354 (English), 12/6/2013 19:33:00, 115512 bytes
Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6354 (English), 12/6/2013 19:34:10, 143304 bytes
Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6354 (English), 12/6/2013 17:52:12, 74752 bytes
Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6354 (English), 12/6/2013 17:52:04, 100352 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 07:05:30, 118784 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 12/6/2013 18:43:28, 550456 bytes
Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0525 (English), 12/6/2013 19:30:16, 9753752 bytes
Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.1001 (English), 12/6/2013 19:28:10, 6630232 bytes
Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0429 (English), 12/6/2013 19:29:00, 8287008 bytes
Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 12/6/2013 19:37:14, 71704 bytes
Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 12/6/2013 19:37:14, 71704 bytes
Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1129 (English), 12/6/2013 17:52:28, 825344 bytes
Driver: C:\Windows\SysWOW64\atiumdva.cap, 12/6/2013 18:01:16, 3461040 bytes
Driver: C:\Windows\SysWOW64\ativvsva.dat, 12/6/2013 18:09:24, 157144 bytes
Driver: C:\Windows\SysWOW64\ativvsvl.dat, 12/6/2013 18:09:24, 204952 bytes
Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12618 (English), 12/6/2013 18:28:50, 22157824 bytes
Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0525 (English), 12/6/2013 19:29:50, 8406024 bytes
Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1848 (English), 12/6/2013 18:42:50, 52224 bytes
Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1848 (English), 12/6/2013 18:42:40, 49152 bytes
Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1848 (English), 12/6/2013 18:39:18, 14302208 bytes
Driver: C:\Windows\SysWOW64\atipblag.dat, 9/12/2011 19:36:16, 3917 bytes
Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6354 (English), 12/6/2013 19:32:38, 98496 bytes
Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6354 (English), 12/6/2013 19:33:46, 126336 bytes
Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6354 (English), 12/6/2013 17:51:54, 96768 bytes
Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6354 (English), 12/6/2013 17:52:08, 69632 bytes
Driver: C:\Windows\SysWOW64\atiapfxx.blb, 12/6/2013 18:43:28, 550456 bytes
Driver: C:\Windows\atiogl.xml, 9/30/2013 18:18:16, 47887 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/22/2009 01:04:36, 51200 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/27/2010 04:03:08, 332800 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6354 (English), 12/6/2013 17:52:08, 69632 bytes
Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1247 (English), 12/6/2013 19:31:52, 1318552 bytes
Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1247 (English), 12/6/2013 19:31:04, 1100216 bytes
Driver: C:\Windows\system32\OpenCL.dll, 1.02.0011.0000 (English), 12/6/2013 19:03:28, 63488 bytes
Driver: C:\Windows\system32\amdocl64.dll, 10.00.1348.0005 (English), 12/6/2013 19:07:58, 29382144 bytes
Driver: C:\Windows\system32\amdocl_as64.exe, 12/6/2013 19:08:40, 1187342 bytes
Driver: C:\Windows\system32\amdocl_ld64.exe, 12/6/2013 19:08:40, 1061902 bytes
Driver: C:\Windows\system32\OpenVideo64.dll, 10.00.1348.0005 (English), 12/6/2013 19:08:34, 99840 bytes
Driver: C:\Windows\system32\OVDecode64.dll, 10.00.1348.0005 (English), 12/6/2013 19:08:22, 86528 bytes
Driver: C:\Windows\system32\clinfo.exe, 12/6/2013 19:08:52, 230912 bytes
Driver: C:\Windows\SysWOW64\OpenCL.dll, 1.02.0011.0000 (English), 12/6/2013 19:03:24, 57344 bytes
Driver: C:\Windows\SysWOW64\amdocl.dll, 10.00.1348.0005 (English), 12/6/2013 19:05:36, 24860160 bytes
Driver: C:\Windows\SysWOW64\amdocl_as32.exe, 12/6/2013 19:08:38, 995342 bytes
Driver: C:\Windows\SysWOW64\amdocl_ld32.exe, 12/6/2013 19:08:38, 798734 bytes
Driver: C:\Windows\SysWOW64\OpenVideo.dll, 10.00.1348.0005 (English), 12/6/2013 19:08:28, 83968 bytes
Driver: C:\Windows\SysWOW64\OVDecode.dll, 10.00.1348.0005 (English), 12/6/2013 19:08:18, 73728 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.ssz, 8.14.0001.6019 (English), 5/21/2013 21:08:50, 36096 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.isz, 7/24/2013 20:13:14, 1988 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.csz, 8/22/2013 23:16:22, 8068 bytes
Driver: C:\Windows\system32\coinst_13.251.dll, 1.00.0005.0009 (English), 12/6/2013 18:56:44, 129536 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
MS ATC Screen Decoder 1,0x00600800,1,1,scdec.dll,15.00.4703.1000
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc64.dll,13.20.0000.31206
AMD Video Decoder,0x00200000,1,2,atimpenc64.dll,13.20.0000.31206
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
Haali Media Splitter,0x00800001,0,1,Splitter.x64.ax,1.13.0138.0014
Haali Media Splitter (AR),0x00400000,1,1,Splitter.x64.ax,1.13.0138.0014
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,13.20.0000.31206
AMD MJPEG Decoder,0x00200000,1,1,atimpenc64.dll,13.20.0000.31206
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
AMD Video Encoder,0x00200000,1,1,atimpenc64.dll,13.20.0000.31206
Haali Video Renderer,0x00200000,1,0,dxr.x64.dll,
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc64.dll,13.20.0000.31206
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
AMD Video Scaler Filter,0x00200000,1,1,atimpenc64.dll,13.20.0000.31206
Haali Simple Media Splitter,0x00200000,0,1,Splitter.x64.ax,1.13.0138.0014
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,,
Haali Matroska Muxer,0x00200000,1,0,Splitter.x64.ax,1.13.0138.0014
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
AMD Video Rotation Filter,0x00200000,1,1,atimpenc64.dll,13.20.0000.31206
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Haali Video Sink,0x00200000,1,0,Splitter.x64.ax,1.13.0138.0014
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc64.dll,13.20.0000.31206
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
1.3M HD WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
1.3M HD WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.23709
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709

---------------
EVR Power Information
---------------
Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

[Kieearra · Accepted solution]

i think i have it solved >.> i allowed origin through my fire wall and now the launcher is launching properly  

[EA_Mai]

That's great news, @Kieearra! Thanks for letting us know, enjoy your game!!

-Mai