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simpoints gone

by tabitadj
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Original Post

simpoints gone

[ Edited ]
★★★★ Novice

I had about 6.000-7.000 simpoints or so. i bought sunlit tides, the gold version, for idk how much but 3k something. so there should be some left. I had planned to buy some other stuff too, but i dont have any simpoints left, a big fat zero.....

It has been a few days since it happened now, and i haven't done anything about it because i just assumed it was a technical error or something like that. What should i do? I tried searching for people with a similar problem, but cant seem to find a solution. Please help! :o

*Sorry for any spelling/grammar fails, English is not my 1st language Standard smile

Message 1 of 5 (52 Views)

Re: simpoints gone

Community Manager

Hi @tabitadj,

 

That's definitely weird, I recommend you to get in contact with one of our advisers through EA Help so they take a look to your account. You will find a detailed explanation on how to contact them if you need it here.

 

If you have any question, don't hesitate to ask Standard smile

 

-Mai

_______________________________


Answers HQ es una comunidad en la que compartir tu experiencia, echar una mano y pedir ayuda a otros jugadores. ¡Dale las gracias a quienes te ayuden con XPs! ¡Gana XPs y conviértete en un héroe!


No respondo problemas por privado, esto es una comunidad donde la información es pública. Si quieres soporte técnico de EA, contacta con nuestros asesores.

Message 2 of 5 (42 Views)

Re: simpoints gone

★★★★ Novice
Thank you so much! I Will try that lager today, hope they Can help 🙏🏼
Message 3 of 5 (34 Views)

Re: simpoints gone

Community Manager

Hi @tabitadj,

 

How did it go? Everything fixed now? Standard smile

 

-Mai

_______________________________


Answers HQ es una comunidad en la que compartir tu experiencia, echar una mano y pedir ayuda a otros jugadores. ¡Dale las gracias a quienes te ayuden con XPs! ¡Gana XPs y conviértete en un héroe!


No respondo problemas por privado, esto es una comunidad donde la información es pública. Si quieres soporte técnico de EA, contacta con nuestros asesores.

Message 4 of 5 (21 Views)

Re: simpoints gone

★★★★ Novice

Yes, everything fixed :D

Message 5 of 5 (7 Views)

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