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Posts: 1
Registered: ‎04-08-2013

register the sims 3 online

Sorry for my english...


I bought the sims 3 today, its a new game, not used, i have the bill from the store to prove it.

When i am registering the game online it tells me that the code is not valid but its the one i have in the cd box. 

I can send you whatever you want to prove what i am saying.

Can you please help me, i spend 40 euros and thats not fair... if i have made a copy it would be the same......

I will wait for your answer.


Good day

Posts: 6
Registered: ‎04-08-2013

Re: register the sims 3 online

I have same problem. I bought game today and i cant  redeem ORIGINAL code...

Posts: 57,374
Topics: 220
XP: 5,842
Solutions: 4,827
Registered: ‎07-18-2012

Re: register the sims 3 online

For everything Serial Code related, please contact Customer Support


They can be found here:

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site:

Beware that there's no longer an Email option

Good Luck and Happy Simming


Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA. I give advise to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
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