recurring purchase [ Edited ]

[hanner7576]

I am receiving a recurring purchase every month on my debit card for $21.39. I have purchased several of the Sims games for my daughter but I did not expect this recurring charge. Please help me resolve this issue as it is more than I can afford.

Thank you,

(removed for security reasons)

[rumbutter · Accepted solution]

contact CS they may be able to assist with this as it may involve access to personal information

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

[rumbutter · Accepted solution]

contact CS they may be able to assist with this as it may involve access to personal information

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...