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"Base game is incompatible with current expansion pack"

by Natalieterry_xo
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Accepted Solution

"Base game is incompatible with current expansion pack"

★★★★ Novice

Hi,

 

Ive been trying for weeks to play my sims 3 games and its become so frustrating, Ive tried everything! I even wiped my whole laptop and installed all the sims games again but still no change.

I have a problem where the sims 3 launcher pops up but tells me my base game is incompatible with the current expansion pack. Shorty after i click ok an update pops up. I did this update last night which took me about 5 hours to complete. Once it finished I clicked play and the same thing happened! The same update then popped up and I am not willing to wait another 5 hours for it to complete and not work again. I checked previous forums where people have had the same problem as me but it doesnt seem to work. In one of them they advised to download a super patch and make it work from there? I did this but just as it was about to start the installation a box appeared saying "The setup has detected that version 1.42.130 of The Sims 3 is already installed. This setup installs an earlier version of The Sims 3 (1.22.9). You will have to uninstall the previous version before installing this version" I dont know where to get a more up to date version and i just don't know what more to do? I also tried to just uninstall the base game and reinstall it but that didnt change anything either.

The packs I have are Pets, High End Loft Stuff, Late Night, Generations and Seasons.

 

Please help as soon as you can, i think im getting withdrawl symptoms lol Frown

Message 1 of 19 (15,209 Views)

Re: "Base game is incompatible with current expansion pack"

Hero

What is your base game version right now ?

Open the launcher and check the number in the lower left corner.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 19 (15,174 Views)

Re: "Base game is incompatible with current expansion pack"

★★★★ Novice

Thankyou for replying!

 

The base game version I have is 1.42.130.019001

Message 3 of 19 (15,171 Views)

Re: "Base game is incompatible with current expansion pack"

Hero

Try downloading the super patch manually here then:

http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-57/td-p/67858/

 

Not sure what you've downloaded before but you'll need patch 1.57

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 4 of 19 (15,166 Views)

Re: "Base game is incompatible with current expansion pack"

★★★★ Novice

Thankyou! it took me a while but it worked!

 

The game launched and I reached as far as the load up screen where all the gameplay tips show up but then a little blue box came up saying "a serious error has occured with "Natalie.sims3" and it should restart the application. What do i do now?

Message 5 of 19 (15,160 Views)

Re: "Base game is incompatible with current expansion pack"

Hero

Here's some tips on that issue: 

http://simswiki.info/wiki.php?title=Game_Help:TS3_Load_Issues
http://nraas.wikispaces.com/ErrorTrap+Reading+Logs+Major

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 6 of 19 (15,152 Views)

Re: "Base game is incompatible with current expansion pack"

★★★★ Novice

Thanks, as soon as i was about to follow the steps on the link you sent me, i realised that i no longer had the problem and now something else is occuring! (I know sorry, its just one thing after the other Frown)

Now its reaching the gaming tips bit after i chose my household but before it starts to load im getting the so called "Blue Screen of Death"

I have windows 8 and ive have this laptop for less than 3 months now so i doubt it can be anything else but the sims

I had this problem before as to why i wiped my whole laptop in the first place but sadly it hasent gone away

Ive checked online but there isnt any help for windows 8 users, now im really stuck Frown

I know you've done so much already but if you can, please help me with this!

Message 7 of 19 (15,148 Views)

Re: "Base game is incompatible with current expansion pack"

★★★★ Novice

And also it says the error is called "Kernel_data_inpage_error" if that helps anything?

Message 8 of 19 (15,146 Views)

Re: "Base game is incompatible with current expansion pack"

Hero

BSOD are usually hardware related and I can't help with those. Do you have anyone that could help you out directly on your computer ? Maybe do a hardware check (check your manual on how to to that).

 

Do you only have them when playing the game ?

 

Here's a link to your error message: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/blue-screen-with-this-error-code/0...

 

 

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 9 of 19 (15,135 Views)

Re: "Base game is incompatible with current expansion pack"

★★★★ Novice

Oh I thought as much, thank you for all your help though Standard smile

The laptop itself did not come with a manual or a disk, only a windows 8 start-up booklet

And yeah it does only occur when I load up the sims unfortunately

Message 10 of 19 (15,131 Views)

Accepted Solution

Hero

Try downloading the super patch manually here then:

http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-57/td-p/67858/

 

Not sure what you've downloaded before but you'll need patch 1.57

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