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NatalieTerry_xo
Posts: 18
Registered: ‎09-21-2013
Accepted Solution

"Base game is incompatible with current expansion pack"

Hi,

 

Ive been trying for weeks to play my sims 3 games and its become so frustrating, Ive tried everything! I even wiped my whole laptop and installed all the sims games again but still no change.

I have a problem where the sims 3 launcher pops up but tells me my base game is incompatible with the current expansion pack. Shorty after i click ok an update pops up. I did this update last night which took me about 5 hours to complete. Once it finished I clicked play and the same thing happened! The same update then popped up and I am not willing to wait another 5 hours for it to complete and not work again. I checked previous forums where people have had the same problem as me but it doesnt seem to work. In one of them they advised to download a super patch and make it work from there? I did this but just as it was about to start the installation a box appeared saying "The setup has detected that version 1.42.130 of The Sims 3 is already installed. This setup installs an earlier version of The Sims 3 (1.22.9). You will have to uninstall the previous version before installing this version" I dont know where to get a more up to date version and i just don't know what more to do? I also tried to just uninstall the base game and reinstall it but that didnt change anything either.

The packs I have are Pets, High End Loft Stuff, Late Night, Generations and Seasons.

 

Please help as soon as you can, i think im getting withdrawl symptoms lol :smileysad:

crinrict
Posts: 45,415
Topics: 168
XP: 4,177
Solutions: 3,951
Registered: ‎07-18-2012

Re: "Base game is incompatible with current expansion pack"

What is your base game version right now ?

Open the launcher and check the number in the lower left corner.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
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NatalieTerry_xo
Posts: 18
Registered: ‎09-21-2013

Re: "Base game is incompatible with current expansion pack"

Thankyou for replying!

 

The base game version I have is 1.42.130.019001

crinrict
Posts: 45,415
Topics: 168
XP: 4,177
Solutions: 3,951
Registered: ‎07-18-2012

Re: "Base game is incompatible with current expansion pack"

Try downloading the super patch manually here then:

http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-57/td-p/67858/

 

Not sure what you've downloaded before but you'll need patch 1.57



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
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NatalieTerry_xo
Posts: 18
Registered: ‎09-21-2013

Re: "Base game is incompatible with current expansion pack"

Thankyou! it took me a while but it worked!

 

The game launched and I reached as far as the load up screen where all the gameplay tips show up but then a little blue box came up saying "a serious error has occured with "Natalie.sims3" and it should restart the application. What do i do now?

crinrict
Posts: 45,415
Topics: 168
XP: 4,177
Solutions: 3,951
Registered: ‎07-18-2012

Re: "Base game is incompatible with current expansion pack"

Here's some tips on that issue: 

http://simswiki.info/wiki.php?title=Game_Help:TS3_Load_Issues
http://nraas.wikispaces.com/ErrorTrap+Reading+Logs+Major



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
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NatalieTerry_xo
Posts: 18
Registered: ‎09-21-2013

Re: "Base game is incompatible with current expansion pack"

Thanks, as soon as i was about to follow the steps on the link you sent me, i realised that i no longer had the problem and now something else is occuring! (I know sorry, its just one thing after the other :smileysad:)

Now its reaching the gaming tips bit after i chose my household but before it starts to load im getting the so called "Blue Screen of Death"

I have windows 8 and ive have this laptop for less than 3 months now so i doubt it can be anything else but the sims

I had this problem before as to why i wiped my whole laptop in the first place but sadly it hasent gone away

Ive checked online but there isnt any help for windows 8 users, now im really stuck :smileysad:

I know you've done so much already but if you can, please help me with this!

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NatalieTerry_xo
Posts: 18
Registered: ‎09-21-2013

Re: "Base game is incompatible with current expansion pack"

And also it says the error is called "Kernel_data_inpage_error" if that helps anything?

crinrict
Posts: 45,415
Topics: 168
XP: 4,177
Solutions: 3,951
Registered: ‎07-18-2012

Re: "Base game is incompatible with current expansion pack"

BSOD are usually hardware related and I can't help with those. Do you have anyone that could help you out directly on your computer ? Maybe do a hardware check (check your manual on how to to that).

 

Do you only have them when playing the game ?

 

Here's a link to your error message: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/blue-screen-with-this-error-code/0...

 

 



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Lookout
NatalieTerry_xo
Posts: 18
Registered: ‎09-21-2013

Re: "Base game is incompatible with current expansion pack"

Oh I thought as much, thank you for all your help though :smileyhappy:

The laptop itself did not come with a manual or a disk, only a windows 8 start-up booklet

And yeah it does only occur when I load up the sims unfortunately