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Keeper
rachf11
Posts: 6
Registered: ‎09-16-2012

play sims 3 without the disk

1. Installed sims 3 and ran off disk, ran fine for months and still does

2. Disk cracked at cener hole but still working

3. Talked to tech support and they set us up to run without the disk

4. Downloaded the Origin app and it updated itself

5. Run origin app, login, go to My Games and click on Sims 3 and then Play

6. Sims launcher comes up just like with disk and we click on the Play button

7. It displays the error message that we need to put in the disk but we aren't supposed to have to anymore

 

What do we have to do to play without the disk????

 

crinrict
Posts: 45,729
Topics: 168
XP: 4,220
Solutions: 3,975
Registered: ‎07-18-2012

Re: play sims 3 without the disk

1. What is your operating system ?

2. Are you using custom content and or mods ?

3. What's the exact error message your getting ?

4. Do you have just the base game ?



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
rachf11
Posts: 6
Registered: ‎09-16-2012

Re: play sims 3 without the disk

Windows XP

just the base game

 

The message says that we have to insert the disk to play the game

crinrict
Posts: 45,729
Topics: 168
XP: 4,220
Solutions: 3,975
Registered: ‎07-18-2012

Re: play sims 3 without the disk

What's the exact wording (I've seen serveral different ones)



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
rachf11
Posts: 6
Registered: ‎09-16-2012

Re: play sims 3 without the disk

1. The Sims 3  Game Launcher comes up from the Origin app.

2. Click the Play button just like if we had launched the Sim 3 Game Launcher from loading the disk

3. Disk Authentication Failure.   No game disk found!  Please insert The Sims 3 game disk before proceeding

 

We aren't supposed to have to use the disk anymore

crinrict
Posts: 45,729
Topics: 168
XP: 4,220
Solutions: 3,975
Registered: ‎07-18-2012

Re: play sims 3 without the disk

What happens if you start the game from within Origin instead of the launcher ?



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
rachf11
Posts: 6
Registered: ‎09-16-2012

Re: play sims 3 without the disk

1. Start origin

2. Go to My Games

3. Cursor on The Sims 3 and pop up has Play button

4. Click that Origin Play button

5. Sims Launcher comes up

6. Click Play from Sims launcher and it gives the disk error

crinrict
Posts: 45,729
Topics: 168
XP: 4,220
Solutions: 3,975
Registered: ‎07-18-2012

Re: play sims 3 without the disk

Did you actually uninstall the disc version and install the downlaod version ?

 

Any cd emulator software ?



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
rachf11
Posts: 6
Registered: ‎09-16-2012

Re: play sims 3 without the disk

Some where after downloading and installing Origin app am I supposed to some how download the Sims game?????

 

A tech person who seems to not know what the problem was had me check the Origin game cache and the folder was empty

 

Had me un-install and re-install Origin

 

Got the same error (as I expected)

 

Then wanted me to manually un-install The Sims 3 game and re-install.  I asked why I couldn't use the un-installer from the Windows start bar and couldn't answer that question or why it would matter.  Not sure why un-installing Sims 3 game and re-installing would make a difference.  The tech person couldn't answer if I should re-install using the disk again or some how download from the Origin app.  They just didn't seem to know how to run the game without the disk after previously running it with the disk.

 

 

Keeper
rachf11
Posts: 6
Registered: ‎09-16-2012

Re: play sims 3 without the disk

Did not uninstall disk version.  Will that cause game files to be deleted?  My kid will not be happy if I lose her game files.  Where do I get the download version to install?  From the Origin app?  From the Support site?