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my sims 3 game launcher isn't working

by amicutenow
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Original Post

my sims 3 game launcher isn't working
★★ Novice
amicutenow

‎2013-12-27 12:00 PM

on the sims 3 game launcher on my laptop I'll click play but as soon as I press the button the launcher will load the game a little bit before completely stop loading and go back to the desktop without the game launcher icon in the task bar.


23 people had this problem.
Message 1 of 9 (5,359 Views)
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Re: my sims 3 game launcher isn't working
Hero
Hero
crinrict

‎2013-12-27 09:19 PM

Try resttetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 9 (5,324 Views)
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Re: my sims 3 game launcher isn't working
★★ Novice
amicutenow

‎2013-12-28 04:30 AM

the problem still exists and aren't resolved
Message 3 of 9 (5,314 Views)
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Re: my sims 3 game launcher isn't working
Hero
Hero
crinrict

‎2013-12-28 11:52 AM

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 9 (5,308 Views)
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Re: my sims 3 game launcher isn't working
★★ Novice
amicutenow

‎2013-12-30 04:15 AM

System Information
------------------
Time of this report: 12/30/2013, 14:06:28
       Machine name: BENSLAPTOP
   Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: HP Pavilion TS 11 Notebook PC
               BIOS: F.04
          Processor: AMD A4-1250 APU with Radeon(TM) HD Graphics     (2 CPUs), ~1.0GHz
             Memory: 4096MB RAM
Available OS Memory: 3546MB RAM
          Page File: 1872MB used, 5002MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.02.9200.16384 64bit Unicode

Message 5 of 9 (5,296 Views)
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Re: my sims 3 game launcher isn't working
★★ Novice
amicutenow

‎2013-12-30 04:26 AM

Spoiler

Display Devices
---------------
          Card name: AMD Radeon HD 8210
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon HD 8210 (0x9834)
           DAC type: Internal DAC(400MHz)
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_1002&DEV_9834&SUBSYS_2178103C&REV_00
     Display Memory: 2012 MB
   Dedicated Memory: 495 MB
      Shared Memory: 1517 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: CMN1118
        Native Mode: 1366 x 768(p) (60.004Hz)
        Output Type: Internal
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1191 (English)
     Driver Version: 12.105.4.4000
        DDI Version: 11.1
     Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.2
Graphics Preemption: DMA
 Compute Preemption: DMA
  Driver Attributes: Final Retail
   Driver Date/Size: 6/21/2013 10:22:02, 1155264 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71EE2-DB74-11CF-2B77-7201BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x9834
          SubSys ID: 0x2178103C
        Revision ID: 0x0000
 Driver Strong Name: oem2.inf:cb0ae4144623ec8f:ati2mtag_Kabini_Mobile:12.105.4.4000Tongue outci\ven_1002&dev_9834&subsys_2178103c
     Rank Of Driver: 00E00001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

 

Message 6 of 9 (5,293 Views)
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Re: my sims 3 game launcher isn't working

[ Edited ]
★★ Novice
amicutenow

‎2013-12-30 04:29 AM - edited ‎2013-12-30 04:32 AM

Disk & DVD/CD-ROM Drives ------------------------      

Drive: C:

 Free Space: 180.8 GB

Total Space: 249.7 GB

File System: NTFS      

Model: HGST HTS 545032A7E380 SATA Disk Device

     

Drive: D:

 Free Space: 2.4 GB

Total Space: 24.0 GB

File System: NTFS      
Model: HGST HTS 545032A7E380 SATA Disk Device

Message 7 of 9 (5,291 Views)
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Re: my sims 3 game launcher isn't working
★★ Novice
amicutenow

‎2013-12-30 04:35 AM

Spoiler

System Devices --------------      Name: Realtek PCIE CardReader Device ID: PCI\VEN_10EC&DEV_5229&SUBSYS_2178103C&REV_01\4&D9D0903&0&0015    Driver: C:\Windows\system32\DRIVERS\RtsP2Stor.sys, 6.02.9200.29057 (English), 3/29/2013 10:13:10, 288840 bytes    Driver: C:\Windows\SysWOW64\RtsP2StorIcon.dll, 1.00.0008.0000 (English), 3/29/2013 10:13:10, 9889352 bytes

     Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_2178103C&REV_39\3&2411E6FE&0&98    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.02.9200.16461 (English), 7/19/2013 09:26:48, 27136 bytes    Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 7/1/2013 11:42:09, 498008 bytes    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 7/1/2013 11:42:09, 623448 bytes

     Name: Standard OpenHCD USB Host Controller Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_2178103C&REV_39\3&2411E6FE&0&90    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.02.9200.16461 (English), 7/19/2013 09:26:48, 27136 bytes    Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 7/1/2013 11:42:09, 498008 bytes    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 7/1/2013 11:42:09, 623448 bytes

     Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1534&SUBSYS_00000000&REV_00\3&2411E6FE&0&C4    Driver: n/a

     Name: Realtek PCIe FE Family Controller Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_2178103C&REV_07\4&23C471C0&0&0013    Driver: C:\Windows\system32\DRIVERS\Rt630x64.sys, 8.13.0314.2013 (English), 3/15/2013 11:46:06, 792648 bytes    Driver: C:\Windows\system32\RtNicProp64.dll, 1.02.0000.0005 (English), 3/15/2013 11:46:06, 78920 bytes

     Name: Ralink Bluetooth PCIe Adapter Device ID: PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00\4&367E2265&0&0114    Driver: C:\Windows\system32\DRIVERS\rtbth.sys, 2.09.0010.0000 (English), 3/9/2013 23:53:10, 1149232 bytes    Driver: C:\Windows\system32\DRIVERS\rt3298.bin, 3/9/2013 23:53:10, 40958 bytes

     Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1532&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2    Driver: n/a

     Name: AMD Radeon HD 8210 Device ID: PCI\VEN_1002&DEV_9834&SUBSYS_2178103C&REV_00\3&2411E6FE&0&08    Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1295 (English), 6/21/2013 10:18:08, 11661312 bytes    Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 6/21/2013 08:52:14, 53248 bytes    Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6304 (English), 6/21/2013 08:46:26, 581632 bytes    Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.0969 (English), 6/21/2013 10:21:20, 6985624 bytes    Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0390 (English), 6/21/2013 10:21:24, 5001344 bytes    Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0024 (English), 6/21/2013 09:11:06, 120320 bytes    Driver: C:\Windows\system32\atiicdxx.dat, 4/10/2013 07:30:54, 695004 bytes    Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 6/21/2013 10:22:12, 78432 bytes    Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 6/21/2013 10:22:20, 78432 bytes    Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1127 (English), 6/21/2013 08:47:14, 636416 bytes    Driver: C:\Windows\system32\atiumd6a.cap, 6/21/2013 09:22:08, 3309936 bytes    Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 6/21/2013 09:10:54, 26112 bytes    Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 6/21/2013 09:36:52, 163840 bytes    Driver: C:\Windows\system32\ativvsva.dat, 6/21/2013 09:22:06, 157144 bytes    Driver: C:\Windows\system32\ativvsvl.dat, 6/21/2013 09:22:06, 204952 bytes    Driver: C:\Windows\system32\ativvaxy_cik.dat, 4/10/2013 20:53:26, 231604 bytes    Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 11/23/2012 17:14:26, 230064 bytes    Driver: C:\Windows\system32\ativce02.dat, 2/2/2013 02:14:12, 75600 bytes    Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1143 (English), 6/21/2013 09:12:32, 241152 bytes    Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1143 (English), 6/21/2013 09:13:20, 562688 bytes    Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 6/21/2013 09:10:50, 59392 bytes    Driver: C:\Windows\system32\atidemgy.dll, 4.00.4919.4003 (English), 6/21/2013 09:13:26, 442368 bytes    Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12224 (English), 6/21/2013 09:26:22, 24229376 bytes    Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1741 (English), 6/21/2013 09:34:32, 51200 bytes    Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1741 (English), 6/21/2013 09:34:24, 44544 bytes    Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1741 (English), 6/21/2013 09:34:12, 16082944 bytes    Driver: C:\Windows\system32\atipblag.dat, 9/14/2011 00:06:18, 3917 bytes    Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6304 (English), 6/21/2013 10:22:06, 112440 bytes    Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6304 (English), 6/21/2013 10:22:10, 139696 bytes    Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6304 (English), 6/21/2013 08:46:50, 17920 bytes    Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6304 (English), 6/21/2013 08:46:42, 44032 bytes    Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/12/2009 23:35:30, 118784 bytes    Driver: C:\Windows\system32\atiapfxx.blb, 6/21/2013 09:38:50, 524440 bytes    Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0489 (English), 6/21/2013 10:21:56, 8272648 bytes    Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.0969 (English), 6/21/2013 10:21:34, 5944264 bytes    Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0390 (English), 6/21/2013 10:21:40, 4451288 bytes    Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 6/21/2013 10:22:12, 71704 bytes    Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 6/21/2013 10:22:18, 71704 bytes    Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1127 (English), 6/21/2013 08:47:04, 430080 bytes    Driver: C:\Windows\SysWOW64\atiumdva.cap, 6/21/2013 09:08:24, 3342768 bytes    Driver: C:\Windows\SysWOW64\ativvsva.dat, 6/21/2013 09:22:06, 157144 bytes    Driver: C:\Windows\SysWOW64\ativvsvl.dat, 6/21/2013 09:22:06, 204952 bytes    Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 6/21/2013 09:10:44, 43520 bytes    Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12224 (English), 6/21/2013 09:10:16, 19870720 bytes    Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0489 (English), 6/21/2013 10:21:50, 7234360 bytes    Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1741 (English), 6/21/2013 09:34:30, 46080 bytes    Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1741 (English), 6/21/2013 09:34:22, 44544 bytes    Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1741 (English), 6/21/2013 09:29:54, 13703168 bytes    Driver: C:\Windows\SysWOW64\atipblag.dat, 9/14/2011 00:06:18, 3917 bytes    Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6304 (English), 6/21/2013 10:22:04, 92304 bytes    Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6304 (English), 6/21/2013 10:22:08, 118584 bytes    Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6304 (English), 6/21/2013 08:46:36, 34816 bytes    Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6304 (English), 6/21/2013 08:46:48, 14848 bytes    Driver: C:\Windows\SysWOW64\atiapfxx.blb, 6/21/2013 09:38:50, 524440 bytes    Driver: C:\Windows\atiogl.xml, 2/28/2013 20:08:56, 44066 bytes    Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/23/2009 17:34:36, 51200 bytes    Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/28/2010 20:33:08, 332800 bytes    Driver: C:\Windows\system32\amdave64.dll, 4.04.0004.0000 (English), 6/21/2013 08:55:54, 79360 bytes    Driver: C:\Windows\SysWOW64\amdave32.dll, 4.04.0004.0000 (English), 6/21/2013 08:55:48, 78336 bytes    Driver: C:\Windows\system32\atisamu64.dll, 7.01.0000.0001 (English), 6/21/2013 08:55:36, 74240 bytes    Driver: C:\Windows\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 6/21/2013 08:55:30, 71168 bytes    Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6304 (English), 6/21/2013 08:46:48, 14848 bytes    Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1191 (English), 6/21/2013 10:22:02, 1155264 bytes    Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1191 (English), 6/21/2013 10:22:00, 970912 bytes    Driver: C:\Windows\system32\OpenCL.dll, 1.02.0011.0000 (English), 6/21/2013 09:38:54, 54784 bytes    Driver: C:\Windows\system32\amdocl64.dll, 10.00.1124.0002 (English), 6/21/2013 09:42:30, 29157376 bytes    Driver: C:\Windows\system32\amdocl_as64.exe, 6/21/2013 09:42:58, 1187342 bytes    Driver: C:\Windows\system32\amdocl_ld64.exe, 6/21/2013 09:42:58, 1061902 bytes    Driver: C:\Windows\system32\OpenVideo64.dll, 10.00.1124.0002 (English), 6/21/2013 09:42:52, 76288 bytes    Driver: C:\Windows\system32\OVDecode64.dll, 10.00.1124.0002 (English), 6/21/2013 09:42:42, 64000 bytes    Driver: C:\Windows\system32\clinfo.exe, 6/21/2013 09:43:12, 222720 bytes    Driver: C:\Windows\SysWOW64\OpenCL.dll, 1.02.0011.0000 (English), 6/21/2013 09:38:52, 50176 bytes    Driver: C:\Windows\SysWOW64\amdocl.dll, 10.00.1124.0002 (English), 6/21/2013 09:40:38, 23815168 bytes    Driver: C:\Windows\SysWOW64\amdocl_as32.exe, 6/21/2013 09:42:56, 995342 bytes    Driver: C:\Windows\SysWOW64\amdocl_ld32.exe, 6/21/2013 09:42:56, 798734 bytes    Driver: C:\Windows\SysWOW64\OpenVideo.dll, 10.00.1124.0002 (English), 6/21/2013 09:42:48, 65536 bytes    Driver: C:\Windows\SysWOW64\OVDecode.dll, 10.00.1124.0002 (English), 6/21/2013 09:42:40, 56320 bytes    Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 1.00.0000.0001 (English), 6/21/2013 10:09:54, 223744 bytes    Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 1.00.0000.0001 (English), 6/21/2013 10:10:28, 259584 bytes    Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 1.00.0000.0001 (English), 6/21/2013 09:43:54, 194048 bytes    Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 1.00.0000.0001 (English), 6/21/2013 09:44:22, 231424 bytes    Driver: C:\Windows\system32\coinst_12.105.4.4.dll, 1.00.0005.0008 (English), 6/21/2013 09:16:56, 76800 bytes

     Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_2178103C&REV_39\3&2411E6FE&0&9A    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 7/1/2013 11:42:09, 79192 bytes    Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 7/1/2013 11:42:09, 498008 bytes    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 7/1/2013 11:42:09, 623448 bytes

     Name: Standard Enhanced PCI to USB Host Controller Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_2178103C&REV_39\3&2411E6FE&0&92    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.02.9200.16654 (English), 7/1/2013 11:42:09, 79192 bytes    Driver: C:\Windows\system32\drivers\usbport.sys, 6.02.9200.16654 (English), 7/1/2013 11:42:09, 498008 bytes    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.02.9200.16654 (English), 7/1/2013 11:42:09, 623448 bytes

     Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1535&SUBSYS_00000000&REV_00\3&2411E6FE&0&C5    Driver: n/a

     Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_12341022&REV_00\3&2411E6FE&0&15    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 15:00:55, 234224 bytes

     Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_12341022&REV_00\3&2411E6FE&0&14    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 15:00:55, 234224 bytes

     Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1022&DEV_1439&SUBSYS_12341022&REV_00\3&2411E6FE&0&13    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 15:00:55, 234224 bytes

     Name: High Definition Audio Controller Device ID: PCI\VEN_1002&DEV_9840&SUBSYS_2178103C&REV_00\3&2411E6FE&0&09    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.02.9200.16420 (English), 7/19/2013 08:15:27, 71168 bytes

     Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1536&SUBSYS_2178103C&REV_00\3&2411E6FE&0&00    Driver: n/a

     Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1538&SUBSYS_00000000&REV_00\3&2411E6FE&0&10    Driver: n/a

     Name: SDA Standard Compliant SD Host Controller Device ID: PCI\VEN_1022&DEV_7813&SUBSYS_2178103C&REV_01\3&2411E6FE&0&A7    Driver: C:\Windows\system32\DRIVERS\sdbus.sys, 6.02.9200.16654 (English), 6/29/2013 16:15:54, 195416 bytes    Driver: C:\Windows\system32\DRIVERS\dumpsd.sys, 6.02.9200.16654 (English), 6/29/2013 16:15:47, 125784 bytes

     Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1530&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0    Driver: n/a

     Name: AMD SMBus Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_2178103C&REV_3A\3&2411E6FE&0&A0    Driver: n/a

     Name: AMD SATA Controller Device ID: PCI\VEN_1022&DEV_7804&SUBSYS_2178103C&REV_00\3&2411E6FE&0&88    Driver: C:\Windows\system32\DRIVERS\amd_sata.sys, 1.03.0001.0068 (English), 12/1/2012 08:31:00, 80552 bytes    Driver: C:\Windows\system32\DRIVERS\amd_xata.sys, 1.03.0001.0068 (English), 12/1/2012 08:31:02, 26280 bytes

     Name: PCI standard ISA bridge Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_2178103C&REV_11\3&2411E6FE&0&A3    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.02.9200.16384 (English), 7/26/2012 15:00:55, 17136 bytes

     Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1533&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3    Driver: n/a

     Name: AMD USB 3.0 eXtensible Host Controller - 0100 (Microsoft) Device ID: PCI\VEN_1022&DEV_7814&SUBSYS_2178103C&REV_01\3&2411E6FE&0&80    Driver: C:\Windows\system32\DRIVERS\UCX01000.SYS, 6.02.9200.16656 (English), 7/2/2013 11:41:47, 213336 bytes    Driver: C:\Windows\system32\DRIVERS\USBXHCI.SYS, 6.02.9200.16654 (English), 7/2/2013 11:41:47, 337752 bytes

     Name: PCI standard host CPU bridge Device ID: PCI\VEN_1022&DEV_1531&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1    Driver: n/a

     Name: High Definition Audio Controller Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_2178103C&REV_02\3&2411E6FE&0&A2    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.02.9200.16420 (English), 7/19/2013 08:15:27, 71168 bytes

     Name: Ralink RT3290 802.11bgn Wi-Fi Adapter Device ID: PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00\4&367E2265&0&0014    Driver: C:\Windows\system32\DRIVERS\netr28x.sys, 5.00.0025.0000 (English), 4/14/2013 03:22:12, 2482960 bytes    Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.02.9200.16384 (English), 7/26/2012 12:27:54, 24064 bytes    Driver: C:\Windows\system32\RaCoInstx.dll, 1.00.0009.0000 (English), 3/30/2013 05:59:02, 334000 bytes    Driver: C:\Windows\system32\RaCoInst.dat, 3/30/2013 05:59:02, 13973 bytes

 

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Re: my sims 3 game launcher isn't working
Hero
Hero
crinrict

‎2013-12-30 04:49 PM

Really unsure if that processor is up for the task. I don't know much about AMDs but it seems rather low.

 

Try checking it here: http://systemrequirementslab.com/cyri

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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