my computer was stolen with all my content.

[rezviper]

i registered it all on the sims 3 site. how do i recover it? i still have access to my account but the page has changed since i last saw it so i don't know how to recover my content anymore. please help because i can't afford to re-purchase all of it again....

[EA_Kristi · Accepted solution]

@rezviper I am sorry to hear about your computer 

Good news is you can get it all back! Content purchased from the Sims 3 store can be downloaded from your purchase history: http://store.thesims3.com/purchaseHistory.html Make sure to log in with the account you used when you purchased the content.

As for the base game and packs/expansions, you would need to download/install Origin client. Once installed log in to the client using the same account you would use on the Sims 3 site and the base game should show as available for download. Expansions/packs can be downloaded if you right click the base game tile and select 'View Game Details'.

Let us know if you have any questions!

[EA_Kristi · Accepted solution]

@rezviper I am sorry to hear about your computer 

Good news is you can get it all back! Content purchased from the Sims 3 store can be downloaded from your purchase history: http://store.thesims3.com/purchaseHistory.html Make sure to log in with the account you used when you purchased the content.

As for the base game and packs/expansions, you would need to download/install Origin client. Once installed log in to the client using the same account you would use on the Sims 3 site and the base game should show as available for download. Expansions/packs can be downloaded if you right click the base game tile and select 'View Game Details'.

Let us know if you have any questions!

[rezviper]

thank you so much! :D i've recovered all my purchased content and now have my game on my new craptastic computer lol i really appreciate your help!

[EA_Kristi]

Glad to be able to help! 

Don't hesitate to come back to us if you have any questions in the future