Re: i lost my redeem code, how can i download without it

by roberta591
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Original Post

i lost my redeem code, how can i download without it

★★★ Newbie

I redeemed my game already but I had to fix bugs on my computer and it wiped out all my sims games. Now its asking for my redeem code for the sims game I already redeemed. So I don't know how to download the game without it

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Re: i lost my redeem code, how can i download without it

Hero (Retired)

@gallygirl56 Did you have the games in Origin? If so all you have to do is log in using the same login and password you used before.

Message 2 of 4 (651 Views)

Re: i lost my redeem code, how can i download without it

★★★ Newbie
i did but it seems origin deleted the fact that i had bought it
Message 3 of 4 (585 Views)

Re: i lost my redeem code, how can i download without it

Hero (Retired)

@nikkialfon  Where did you buy your game/packs?

Message 4 of 4 (573 Views)