i cant remember another origin accout email

[kardelennur]

I bought the sims 3 years ago and i created an account and redeem my game. After a while i changed my email on my account ut i think i wrote it differently or something and now i cant access my account. Years later i bought late night expansion pack and i wanted to redeem it as well but i couldn't remember the previous account that has the sims 3 so i created a new account. I redeemed my late night pack and i tried to redeem the sims 3 to my new account but of course it said it has been used but i can't remember the account that has the sims 3 because i created it years ago what should i do?
I have my original the sims 3 serial code but nothing more about the previous account
(ps i hope you can understand my english is not that good )

[SandArcher]

Hi there

The Answer HQ is a community site and as ordinary users like you, we are unable to assist you with account, serial-code and the like related issues.

Please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming