downloading from origin- download failed

[kateprince13]

Help!

I've been trying to download for 3 hours now and every few minutes it keeps coming up with download failed cannot reach server and I have to restart it again. My interent connection is fine, everything else is working.

I'm not very good at tech type stuff- can anyone help?

[EA_Kristi · Accepted solution]

@partygirl412356 Could you please try the steps in the following article: http://help.ea.com/en-us/help/origin/origin/connection-issues-with-origin

Let us know how you get on!

[crinrict]

Make sure nothing is blocking the connection (firewall, anti virus, another program)

Here's a list of programs that are known to cause a conflict: https://help.ea.com/article/programs-that-may-cause-conflicts-with-origin

Also make sure you have Proxies turned off.

Control Panel --> Internet Options --> Connections --> LAN Settings --> Untick Proxy Server

[Ali20130]

have you found an answer yet

[EA_Kristi]

@Ali20130 Could you please try enabling Safe Mode downloading in Origins Application Settings - Advanced and then try the download?

Let us know how you get on!

[partygirl412356]

It still wont work do you have any other advice

[EA_Kristi · Accepted solution]

@partygirl412356 Could you please try the steps in the following article: http://help.ea.com/en-us/help/origin/origin/connection-issues-with-origin

Let us know how you get on!

[SheblyShelby]

TYSM - was panicking after getting my new laptop but this worked for me