July 2014
For Origin
You don't need to re-register again. Simply login with your Origin account. Right click the game icon doownload The game should be there in myGames. If it's not, contact a game advisor
Installation window installing via disks
you'll need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...