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can't sign up for sims3.com account to register my game

by pwood422
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Original Post

can't sign up for sims3.com account to register my game

★★★★ Newbie

I want to register my game but it says i need to sign up for a sims3.com account.

 

I try to register the account and it takes my email and pw but then says i must register for the sims3 community.

so I type in a username and select "i agree to the terms of use etc etc" and click sign up

 

the page just reloads and says i still need to register for the sims3 community as if I hadn't done anything. 

doesn't say error or anything at all, just sort of acts like it didn't happen.

 

I also notice that during this process i'm not signed in to my sims3.com account, and when I try to sign into that it takes me to the same sign up page that keeps reloading itself...

 

If I had to guess at what the issue is I'd say the sign up link on that page is old/bugged and reroutes to itself as a result

Message 1 of 9 (2,120 Views)
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Re: can't sign up for sims3.com account to register my game

Hero

Try a different browser. I suggest IE or Firefox.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 9 (2,093 Views)
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Re: can't sign up for sims3.com account to register my game

★★★★ Newbie

Does the same thing in IE

Message 3 of 9 (1,788 Views)
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Re: can't sign up for sims3.com account to register my game

Hero

Wonder if it's broken again.

 

Get in touch with a game advisor to see if they know anything

 

 

Game advisors can be found through live chat.

 

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Click on Contact a game advisor 
  4. Describe your issue with a few words
  5. Click on Find a Solution
  6. Select Product: ex: The Sims 3 or Origin
  7. Select Issue Type: ex: Billing/Purchasing or Account Management
  8. Select Platform: PC
  9. Click Find solution
  10. Scroll down and click I still need help
  11. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 4 of 9 (1,773 Views)
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Re: can't sign up for sims3.com account to register my game

★★★ Newbie

I'm having the same problem. Could you solve it? 

Message 5 of 9 (1,608 Views)
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Re: can't sign up for sims3.com account to register my game

★★★★ Newbie

I'm having the same problem too!

Message 6 of 9 (944 Views)
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0

Re: can't sign up for sims3.com account to register my game

Hero

Did you try all of above suggestions ?

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 7 of 9 (942 Views)
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0

Re: can't sign up for sims3.com account to register my game

★★★★ Newbie

me to


emilyxxkayx3 wrote:

I'm having the same problem too!


 

Message 8 of 9 (819 Views)
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Re: can't sign up for sims3.com account to register my game

Hero

Cookies enabled ?

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 9 of 9 (813 Views)
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