March 2017
Hi @HippieWiccan13,
Are you using 'Add to game' button in the exchange to download and install the items? If so, could you try to use 'Save file' instead, and then double click on the downloaded file to install it in your game?
-Mai
March 2017
I have tried that. It will not install and says I must "install the associated content". I have the content though so I don't know what I am doing wrong.
March 2017
Hi again @HippieWiccan13,
In your screenshot you seem to be not logged in in the launcher. Could you try to log into your account, the account where you have that content, and try again?
Thanks,
-Mai
March 2017
I tried it logged in and got the same error.
March 2017
Hi @HippieWiccan13,
Do you also have the Store content used to create those items installed? Is it showing as correctly installed in the launcher?
-Mai
March 2017
Yes and yes! :c)
March 2017
Ok @HippieWiccan13, could you choose one of the items that is giving you issues, something created before 11/11/2015 so we are sure it was not created with the version 1.69 of the game, which was released that day?
Once you have found an item with the same error:
If it does show inside the game, could you give me the link to the item you have chosen?
Thanks,
Mai
July 2017
I'm having the same issue