bought a sims game on origin for pc download, received a confirmation email, and downloaded origin....still do not see the game in "my games."

midgemanders · ‎2012-09-25

paid by CC and my order status is "order submitted." When will my game be available? is there anything i can do?

eacharlotte · ‎2012-09-25

Did you get a confirmation e-mail?

There is currently an issue that we're looking into where ordered products are not appearing as they should.

You can find more information here: https://help.ea.com/article/origin-purchases-not-appearing

That said, you mentioned not receiving a mail. If you have still not received it, it looks like the purchase didn't go through. In this case, you may wish to contact our support athttps://help.ea.com/en/origin

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bought a sims game on origin for pc download, received a confirmation email, and downloaded origin....still do not see the game in "my games."

Original Post

bought a sims game on origin for pc download, received a confirmation email, and downloaded origin....still do not see the game in "my games."

Re: bought a sims game on origin for pc download, received a confirmation email, and downloaded origin....still do not see the game in "my games."