Back up and reset your game
Follow this guide if you're having problems loading The Sims 3.
View more on EA Help
Browse the most popular answers provided by the community and EA for solutions to common issues.
Share your knowledge and help out your fellow players by answering one of these open questions.
New to The Sims 3?
Find out how to register your game and make sure you get all your content and rewards.
This topic has an EA-approved solution.
This topic has an AHQ-community solution.
This post is unanswered. Earn XP by providing a solution.
Hot posts are our most active and popular recent threads.
This important post will stay pinned to the top of the board.
This post is a blog entry.