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Posts: 2
Registered: ‎11-12-2012

Wrong OS

[ Edited ]

I bought The Sims 3 a long time ago (around launch date) and I was having trouble installing it. Later I realized that I had bought the game for the wrong OS (I bought for Mac, when my computer was Vista), so I kinda just gave up on the game. Last month I bought a new high-end gaming system, so I wanted to try the TS3 in it. Can I download it for my OS (Windows 7 now) by registering the game and using my serial number?

Posts: 2
Registered: ‎11-12-2012

Re: Wrong OS

I tried registering it on Origin and it says the serial number has already been used. I think that I registered it on the The Sims 3 website, but I can't remmember which e-mail I used to do it. Isn't there any way of finding out?

Posts: 63,719
Topics: 236
XP: 6,920
Solutions: 5,271
Registered: ‎07-18-2012

Re: Wrong OS

For everything account/serial code related, you need to contact Customer Support.

They can be found here:

See this post if you have trouble with the site:

Good Luck and Happy Simming


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