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Keeper
mynameisdante666
Posts: 2
Registered: ‎11-12-2012

Wrong OS

[ Edited ]

I bought The Sims 3 a long time ago (around launch date) and I was having trouble installing it. Later I realized that I had bought the game for the wrong OS (I bought for Mac, when my computer was Vista), so I kinda just gave up on the game. Last month I bought a new high-end gaming system, so I wanted to try the TS3 in it. Can I download it for my OS (Windows 7 now) by registering the game and using my serial number?

Keeper
mynameisdante666
Posts: 2
Registered: ‎11-12-2012

Re: Wrong OS

I tried registering it on Origin and it says the serial number has already been used. I think that I registered it on the The Sims 3 website, but I can't remmember which e-mail I used to do it. Isn't there any way of finding out?

crinrict
Posts: 49,592
Topics: 180
XP: 4,692
Solutions: 4,262
Registered: ‎07-18-2012

Re: Wrong OS

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



Good Luck and Happy Simming
Crin

Trennlinie

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