Windows 8 Crash [ Edited ]

[wecantpickaname]

I am a very seasoned gamer. I just got a new computer that has Windows 8. The game runs extremely well. I played the game for about 2 hours without saving when all of a sudden it crashed. I am not sure if the crash had anything to do with edge scrolling because without the Sims running my screen will flip to Apps if when the mouse is moved to a corner.

Anyhow, when my game crashed I got this message:

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: TS3W.exe
  Application Version: 0.2.0.190
  Application Timestamp: 50653464
  Fault Module Name: StackHash_94c8
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception Code: c0000005
  Exception Offset: PCH_3F_FROM_ntdll+0x00041318
  OS Version: 6.2.9200.2.0.0.768.101
  Locale ID: 1033
  Additional Information 1: 94c8
  Additional Information 2: 94c80ea982c2c7c2898ef2d32a2419cb
  Additional Information 3: 6b51
  Additional Information 4: 6b5150a14f97c96b7a2f1f190bdd75d7

[wecantpickaname · Accepted solution]

Nevermind I fixed the problem by going into Documents, Electronic Arts, The Sims 3, Contentpatch, download and then deleting all the files with .part in the end.

My game stopped crashing. The partial updates did not delete themselves after updating my content.

[wecantpickaname]

I did not lose the progress of my game. I managed to copy, save and rename the folder with the title CurrentGame.sims3 before my computer closed the game out. Then, I placed the renamed folder into my Saves folder.

I am just curious about what that message means for my game.

[wecantpickaname]

Oh...I just went to do a dxdiag and realized that the message is the part from the dxdiag containing the problem! How cool!

So, now I'd like to know what is causing the crash?

[wecantpickaname]

bump

[wecantpickaname · Accepted solution]

Nevermind I fixed the problem by going into Documents, Electronic Arts, The Sims 3, Contentpatch, download and then deleting all the files with .part in the end.

My game stopped crashing. The partial updates did not delete themselves after updating my content.

[crinrict]

I still have the parts so weird that they crashed your computer but glad you were able to solve it.