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Posts: 1
Registered: ‎11-08-2012

Why is my serial code on Sims3 not working?

I just purchased this game online from EA Origin. It keeps saying , "The serial code you entered is invalid. Please enter a valid serial code and re-submit. Leave serial code empty to register without a serial code" 


My game came with a serial code. When I'm trying to register for Sims 3 Community the code is already filled in for me and yet it keeps saying that it is invalid. I was assigned that serial code so I do not know what the problem is. Can someone please help me?

Posts: 63,760
Topics: 236
XP: 6,925
Solutions: 5,277
Registered: ‎07-18-2012

Re: Why is my serial code on Sims3 not working?

For everything account/serial code related, you need to contact Customer Support.

They can be found here:

See this post if you have trouble with the site:

Good Luck and Happy Simming


Please accept a solution if your issue is solved. XP is also appreciated
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