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Acolyte
silvca
Posts: 1
Registered: ‎11-08-2012

Why is my serial code on Sims3 not working?

I just purchased this game online from EA Origin. It keeps saying , "The serial code you entered is invalid. Please enter a valid serial code and re-submit. Leave serial code empty to register without a serial code" 

 

My game came with a serial code. When I'm trying to register for Sims 3 Community the code is already filled in for me and yet it keeps saying that it is invalid. I was assigned that serial code so I do not know what the problem is. Can someone please help me?

crinrict
Posts: 47,007
Topics: 176
XP: 4,390
Solutions: 4,078
Registered: ‎07-18-2012

Re: Why is my serial code on Sims3 not working?

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



Good Luck and Happy Simming
Crin



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