11-08-2012 03:48 PM
I just purchased this game online from EA Origin. It keeps saying , "The serial code you entered is invalid. Please enter a valid serial code and re-submit. Leave serial code empty to register without a serial code"
My game came with a serial code. When I'm trying to register for Sims 3 Community the code is already filled in for me and yet it keeps saying that it is invalid. I was assigned that serial code so I do not know what the problem is. Can someone please help me?
11-10-2012 11:55 PM
For everything account/serial code related, you need to contact Customer Support.
They can be found here: https://help.ea.com/contact-us
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contac
Good Luck and Happy Simming