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Keeper
vampiretype
Posts: 3
Registered: ‎12-03-2012
Accepted Solution

Why didn't i get the free simpoints when i registered my game?

I got the sims 3 recently, brand-new in the package, and I was excited to see the card inside that said when i register my game that i would get $10 worth of simpoints. I waited a couple days to see if they showed up later but nothing, and i have read the info card a dozen times and cant figure out what i did wrong and why I didn't get my points.

 

Is there a trick to it? Did i somehow miss something? is there anyway to get the points still?

rumbutter
Posts: 12,368
Topics: 12
XP: 844
Solutions: 888
Registered: ‎11-29-2012

Re: Why didn't i get the free simpoints when i registered my game?

[ Edited ]

you have to redeem the free simpoints go to your my page your account

  • 'Redeem your SimPoints,' right under your avatar.
  • Click on the 'Redeem Free SimPoints' orange button.

edit to add link https://help.ea.com/article/RN15

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions
Keeper
suzymae27
Posts: 1
Registered: ‎08-23-2013

Re: Why didn't i get the free simpoints when i registered my game?

i didnt get my serial code thought how do you get your serial code

 

rumbutter
Posts: 12,368
Topics: 12
XP: 844
Solutions: 888
Registered: ‎11-29-2012

Re: Why didn't i get the free simpoints when i registered my game?

what game did you get and where origin or a disk in a box from a shop ?
_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions
Keeper
keekeenoble
Posts: 1
Registered: ‎12-31-2013

Re: Why didn't i get the free simpoints when i registered my game?

I didnt get a code in my box or on the sims 3 website I can't see the orange button saying redeem my free simpoints anyone help please?????
rumbutter
Posts: 12,368
Topics: 12
XP: 844
Solutions: 888
Registered: ‎11-29-2012

Re: Why didn't i get the free simpoints when i registered my game?

free $10 of simpoints only come with the sims 3 base game and world adventures

 

http://answers.ea.com/t5/The-Sims-3/Free-Simpoints/m-p/302594#M17025

 

if you just bought either for those games and registered them and didn't  receive your simpoints then you need to contact CS

 

http://eahelp.ea.com/en/contact-us/new/

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions