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Why can't I register my account with the Sims 3 Community?

by goddessapollymi
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Original Post

Why can't I register my account with the Sims 3 Community?

★★ Newbie

I try to login with the Sims 3 Community but I only get as far as the terms and conditions. After I check the boxes and press continue it just refreshes that same screen. Any idea how to fix this?

Message 1 of 17 (15,651 Views)

Re: Why can't I register my account with the Sims 3 Community?

Hero

Try clearing your browser cache or use a different browser.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 17 (15,481 Views)

Re: Why can't I register my account with the Sims 3 Community?

★★★★ Novice

Ever thought of MAYBE... just MAYYYBEEE it's being done with the in-game browser? It's really getting to me and I seriously wish I had a punching bag right now.

Message 3 of 17 (14,409 Views)

Re: Why can't I register my account with the Sims 3 Community?

Hero

Did you try the website instead ?

 

http://sims3.crinrict.com/en/2014/02/how-to-sign-up-on-thesims3-com.html

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 4 of 17 (14,403 Views)

Re: Why can't I register my account with the Sims 3 Community?

★★★★ Newbie
None of you suggestions are working it lets me get to the sign up page then just keeps refreshing and I've done everything you say is there any other way to login?
Message 5 of 17 (13,857 Views)

Re: Why can't I register my account with the Sims 3 Community?

Hero

Do you have cookies enabled ?

 

If so, I would contact a game advisor 

 

 

Game advisors can be found through live chat.

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 6 of 17 (13,850 Views)

Re: Why can't I register my account with the Sims 3 Community?

★★★★ Guide

if you have an origin account you use the same email and password for the sims community. They are now linked together

Message 7 of 17 (13,845 Views)

Re: Why can't I register my account with the Sims 3 Community?

★★★ Newbie

the fact that they are linked is not helpful. It asks for a persona, and then when you hit sign up, you get the same screen. I am having the same frustration. 

Message 8 of 17 (13,725 Views)

Re: Why can't I register my account with the Sims 3 Community?

★★★★ Guide

Follow crin's instructions in above post to contact EA Customer Service

Message 9 of 17 (13,723 Views)

Re: Why can't I register my account with the Sims 3 Community?

 


embyrnes wrote:

the fact that they are linked is not helpful. It asks for a persona, and then when you hit sign up, you get the same screen. I am having the same frustration. 


@embyrnes   if the page keeps looping try clear the internet cache and switching browsers if using chrome or safarit try firefox or IE then log in with your email and password  ( origin and the sims 3 use the same email and passsword this ties the accounts together  )

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work for or have any association with EA
please remember your on a public forum never give out your codes your emails or phone numbers here on the forums or in a p.m
game issue questions belong in the forum please do not pm me with game issue questions
Message 10 of 17 (13,709 Views)
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