Help us improve Answer HQ! Take Survey No, Thanks
Ask. Answer. Be the Hero.
Showing results for 
Search instead for 
Do you mean 
Reply
Acolyte
goddessapollymi
Posts: 1
Registered: ‎10-15-2013

Why can't I register my account with the Sims 3 Community?

I try to login with the Sims 3 Community but I only get as far as the terms and conditions. After I check the boxes and press continue it just refreshes that same screen. Any idea how to fix this?

crinrict
Posts: 47,582
Topics: 176
XP: 4,455
Solutions: 4,118
Registered: ‎07-18-2012

Re: Why can't I register my account with the Sims 3 Community?

Try clearing your browser cache or use a different browser.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
vonbrucken
Posts: 1
Registered: ‎02-18-2014

Re: Why can't I register my account with the Sims 3 Community?

Ever thought of MAYBE... just MAYYYBEEE it's being done with the in-game browser? It's really getting to me and I seriously wish I had a punching bag right now.

crinrict
Posts: 47,582
Topics: 176
XP: 4,455
Solutions: 4,118
Registered: ‎07-18-2012

Re: Why can't I register my account with the Sims 3 Community?

Did you try the website instead ?

 

http://sims3.crinrict.com/en/2014/02/how-to-sign-up-on-thesims3-com.html



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
aprilanntaylor
Posts: 1
Registered: ‎05-15-2014

Re: Why can't I register my account with the Sims 3 Community?

None of you suggestions are working it lets me get to the sign up page then just keeps refreshing and I've done everything you say is there any other way to login?
crinrict
Posts: 47,582
Topics: 176
XP: 4,455
Solutions: 4,118
Registered: ‎07-18-2012

Re: Why can't I register my account with the Sims 3 Community?

Do you have cookies enabled ?

 

If so, I would contact a game advisor 

 

 

Game advisors can be found through live chat.

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Protector
BGH22
Posts: 1,996
Registered: ‎08-07-2013

Re: Why can't I register my account with the Sims 3 Community?

if you have an origin account you use the same email and password for the sims community. They are now linked together

Keeper
embyrnes
Posts: 1
Registered: ‎05-24-2014

Re: Why can't I register my account with the Sims 3 Community?

the fact that they are linked is not helpful. It asks for a persona, and then when you hit sign up, you get the same screen. I am having the same frustration. 

Protector
BGH22
Posts: 1,996
Registered: ‎08-07-2013

Re: Why can't I register my account with the Sims 3 Community?

Follow crin's instructions in above post to contact EA Customer Service

rumbutter
Posts: 13,884
Topics: 14
XP: 971
Solutions: 994
Registered: ‎11-29-2012

Re: Why can't I register my account with the Sims 3 Community?

 


embyrnes wrote:

the fact that they are linked is not helpful. It asks for a persona, and then when you hit sign up, you get the same screen. I am having the same frustration. 


@embyrnes   if the page keeps looping try clear the internet cache and switching browsers if using chrome or safarit try firefox or IE then log in with your email and password  ( origin and the sims 3 use the same email and passsword this ties the accounts together  )

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions