12-09-2012 07:11 AM
I recently attempted to make a purchase for buying new sims product but for whatever reason it kept saying my card number was invaild even though it wasnt so I just gave up. Then I noticed you guys charged me for $1.00 WWW.EA.COM/CS that came up on my bank statement saying its not going through till Monday the 10th. Anyway you guys can help out?
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12-09-2012 10:51 AM
Have you tried contacting EA? They can be found here: https://help.ea.com/contact-us
I hope this helps and welcome to the Answer HQ!
12-27-2013 04:48 AM - last edited on 12-27-2013 01:22 PM by crinrict
The following is to inform that appeared in my bank account that you charged me a fee of $43.00 dollars twist in total $86.00, unauthorized, I donot where it came from this collection. I do not buy anything from his shop, authorities are investigating this, as this could be a fraud. if you took this money in error, please back to me. my phone number is <removed for security reasons> please Talk to me in Spanish.
12-27-2013 01:23 PM
You need to contact a Customer Support game advisor for this
Game advisors can be found through live chat.
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contac
Good Luck and Happy Simming