12-09-2012 03:11 PM
I recently attempted to make a purchase for buying new sims product but for whatever reason it kept saying my card number was invaild even though it wasnt so I just gave up. Then I noticed you guys charged me for $1.00 WWW.EA.COM/CS that came up on my bank statement saying its not going through till Monday the 10th. Anyway you guys can help out?
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12-09-2012 06:51 PM
Have you tried contacting EA? They can be found here: https://help.ea.com/contact-us
I hope this helps and welcome to the Answer HQ!
12-27-2013 12:48 PM - last edited on 12-27-2013 09:22 PM by crinrict
The following is to inform that appeared in my bank account that you charged me a fee of $43.00 dollars twist in total $86.00, unauthorized, I donot where it came from this collection. I do not buy anything from his shop, authorities are investigating this, as this could be a fraud. if you took this money in error, please back to me. my phone number is <removed for security reasons> please Talk to me in Spanish.
12-27-2013 09:23 PM
You need to contact a Customer Support game advisor for this
Game advisors can be found through live chat.
With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
Good Luck and Happy Simmin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you
Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy
Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum