January 2015 - last edited January 2015
I can't sign into the Sims 3 Store website. I haven't been in there for a couple of months. Since I was last in there I have also changed my Origin password.
I can sign in via my Sims 3 game launcher. I can also sign into the Sims Forum.
When I try to sign into the Sims 3 Store website, it either tells me my login details are invalid or it just grinds away not doing anything.
Solved! Go to Solution.
January 2015
Try clearing your browser cache or using a different browser.
Otheriwse, please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2...
Best of luck and happy gaming
January 2015
Try clearing your browser cache or using a different browser.
Otheriwse, please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2...
Best of luck and happy gaming
January 2015
Thanks, Andromache2013.
I had to reset my password, which fixed the problem. :womanhappy:
August 2016
Resetting my password through EA/ Origin fixed the problem for me too!
August 2016
Hi @skycomet19,
Glad to hear that your problem is now resolved.
If you have any further issues, please let us know!
- Mari -
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