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Keeper
wishesnwells
Posts: 8
Registered: ‎08-04-2012

Unable to connect to ea download manager!!!!!

When I open my Sims 3 launcher I get this error message saying unable to connect to ea download manager.

 

Yes I have to latest version of origin

 

yes I have uninstalled and reinstalled origin I even uinstalled and reinstalled the game!!

 

What is going on and how can I fix this it is really fustrating

crinrict
Posts: 51,314
Topics: 180
XP: 4,838
Solutions: 4,392
Registered: ‎07-18-2012

Re: Unable to connect to ea download manager!!!!!

Did you change your Email address lately ?

 

Try the manual patch linked here:

http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-39/td-p/67858/

 



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
wishesnwells
Posts: 8
Registered: ‎08-04-2012

Re: Unable to connect to ea download manager!!!!!

when i try to run it a message pops up saying the 'installed version could not be determined. the setup will now terminate'

 

may there be something wrong with my computer or....

crinrict
Posts: 51,314
Topics: 180
XP: 4,838
Solutions: 4,392
Registered: ‎07-18-2012

Re: Unable to connect to ea download manager!!!!!

What is your base game version right now ?

To find out, open your launcher and hover over the little base game icon in the lower left part of the launcher. It should say 1.39.

More Details can be found here: http://sims3.crinrict.com/en/2011/01/tutorial-how-to-find-your-game-version.html

For Macs: http://bluebellflora.com/ts3-on-a-mac/checking-which-patch-version-youre-running



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
wishesnwells
Posts: 8
Registered: ‎08-04-2012

Re: Unable to connect to ea download manager!!!!!

[ Edited ]

nope im stuck on 1.21 and i only have generations that i installled that brought my game version to 1.21

 

I cant play because its not compatible with the ep

Posts: 6,196
Topics: 58
XP: 503
Solutions: 373
Registered: ‎08-25-2012

Re: Unable to connect to ea download manager!!!!!

Golly... You seriously need to update! Like seriously...

 

Why are you "stuck"? Won't it let you update?

------------------------------------------------
If your problem wasn't solved and no one has gotten back to you - please either post again (or bump up your problem) or contact EA.

I cannot guarantee that my suggestions will help or solve your problem.

I don't work for EA or have any association with them. I also help in my own free time - so please be considerate.

If your problem was solved - please accept a solution! XP is also appreciated.

Happy Gaming!!
Keeper
wishesnwells
Posts: 8
Registered: ‎08-04-2012

Re: Unable to connect to ea download manager!!!!!

i really do and no it wont let me! and i seriously need help because i wanna give up but i really want to fix this

Keeper
dixiepixie100
Posts: 1
Registered: ‎11-06-2012

Re: Unable to connect to ea download manager!!!!!

This is the same scenerio we are having, stuck on 1.21 and it will not update.  I have tried to manually update to 1.42 and keep getting error messages.  

crinrict
Posts: 51,314
Topics: 180
XP: 4,838
Solutions: 4,392
Registered: ‎07-18-2012

Re: Unable to connect to ea download manager!!!!!

It's always helpful to post the error messages you're getting.

 

If you have a file not found or invalid file error, try the manual super patch and not the incremental one.



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
wishesnwells
Posts: 8
Registered: ‎08-04-2012

well i have installed sims 3 on my laptop and i didnt get...

[ Edited ]

well i have installed sims 3 on my laptop and i didnt get the error message.

 

I guess something was wrong with my desktop i dont know but im going to play it on my laptop from now on