The sims 3 code error

[rahimgangalbani]

Hi, I bought The Sims 3, but on the disc and the code is in the manual. I wanted to hook the game to origin and it says that the code is used and the play is over.

[rumbutter]

is the game second hand or new ? if the game was bought 2nd hand/used the code/s will be tied to the original persons account and are non transferable nor can they be reregistered to another account for ,newly bought games either from origin or from a shop/store even newly bought games can run into the used/invalid code issue and you may need to contact CS

FAQ http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-...

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

[rahimgangalbani]

the game is new

[rahimgangalbani]

I can give you the key

[rumbutter]

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@rahimgangalbani wrote:

I can give you the key

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no do not give the code out on the forum as this is a public forum

[rumbutter]

If your game is showing up on the MyGames tab in the Origin client, it's registered.

I that doesn't work, here's a few things you can try

Invalid or Used Serial Codes

• It seems that if you get the download version at Origin, your game is automatically added to your account at thesims3.com IF your accounts are connected. It just doesn't show up under registered games cause the icons are broken. Try redeeming your limited edition codes anyways (see below) and also log out and back in on thesims3.com
• Make sure you've typed the code correctly. 0 and O, B and 8 and 2 and Z look very similar, so try both variations if you're not sure
• If you use the product code at Origin, try the one in the email instead if they are not the same or the other way round
• Contact Customer Support. If your code is indeed already used or invalid, only they can help you since they can look into your account. If you have proof of purchase, they can issue you a different one.

Invalid Redemption Codes

• Do not attempt to redeem those codes at Origin. It will render them useless and you will need to contact Customer Support.
• This post lists all still valid links: How to redeem the limited edition content. You need to redeem the right code at the right page or it won't work.
• Contact Customer Support. If your code is indeed already used or invalid, only they can help you since they can look into your account. If you have proof of purchase, they can issue you a different one.

if in the event you need to contact CS try these steps to contact EA support customer services reps

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...