The license limit for this product has been reached (cant Deauthorize)

by Helgaaaaaaaa
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Original Post

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The license limit for this product has been reached (cant Deauthorize)

★ Novice

I just got a new laptop and well i uh broke my old computer because im that smart and now i cant deauthorize my old game. How am i supposed to fix the problem? Please help mehhh

Message 1 of 5 (263 Views)

Accepted Solution

Re: The license limit for this product has been reached (cant Deauthorize)

Hero (Retired)

http://help.ea.com/en/article/origin-lifetime-download-limit-error-message/

 

you'll need to contact CS for this one

 

 if in the event you need to contact CS

 

1.https://help.ea.com/en/contact-us/  

2.Click on the orange NEXT button  

3.Select a platform

 4.Click on the orange NEXT button

 5.Select a topic and describe your problem in a few words

 6.Click on the orange NEXT button  

7.Click Chat Now to chat with a Game Advisor

 

guide on how to contact CS

 

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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Message 3 of 5 (253 Views)

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Re: The license limit for this product has been reached (cant Deauthorize)

★ Novice

Also i want to mention I had to reset this computer because of a 8.1 issue. So thats 2 downloads making the license limited

Message 2 of 5 (263 Views)

Re: The license limit for this product has been reached (cant Deauthorize)

Hero (Retired)

http://help.ea.com/en/article/origin-lifetime-download-limit-error-message/

 

you'll need to contact CS for this one

 

 if in the event you need to contact CS

 

1.https://help.ea.com/en/contact-us/  

2.Click on the orange NEXT button  

3.Select a platform

 4.Click on the orange NEXT button

 5.Select a topic and describe your problem in a few words

 6.Click on the orange NEXT button  

7.Click Chat Now to chat with a Game Advisor

 

guide on how to contact CS

 

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

Message 3 of 5 (254 Views)

Re: The license limit for this product has been reached (cant Deauthorize)

★ Novice

is there any way for me to contact them without having to actually speak? i dont feel comfortable with that...

Message 4 of 5 (242 Views)

Re: The license limit for this product has been reached (cant Deauthorize)

Hero (Retired)

well with the live chat a window pops open and you just type back and forth i don't think they have the email option anymore  if you live in the US there is a call me phone option , and only the CS can help with this as it would involve access to your account

Message 5 of 5 (235 Views)