Help us improve Answers HQ! Take Survey No, Thanks

The Sims Exchange will not work..

by michellegoogs
Reply

Original Post

Accepted Solution

The Sims Exchange will not work..

★★★ Newbie

Everytime I click the "add to game" button my internet redirects me to an error screen that says "this webpage cannot be displayed" and underneath that for "most likely causes" it says:

Some content or files on this webpage require a program that you don't have installed.

 

anyone know how to make it work? Thank you.

Message 1 of 2 (52 Views)
Reply
0

Re: The Sims Exchange will not work..

Community Manager

Hi michellegoogs,

 

It might be that you do not have Java installed on your computer. You can learn how to install Java on your computer here:

http://answers.ea.com/t5/Pogo/Solution-WINDOWS-Java-issues-step-by-step/m-p/393326

 

Hope that helps!

Ursula

Message 2 of 2 (45 Views)
Reply
0

Accepted Solution

Community Manager

Hi michellegoogs,

 

It might be that you do not have Java installed on your computer. You can learn how to install Java on your computer here:

http://answers.ea.com/t5/Pogo/Solution-WINDOWS-Java-issues-step-by-step/m-p/393326

 

Hope that helps!

Ursula

Want more Sims?

Check out our Sims forums for tutorials and all things Sims.

View more