06-08-2013 05:12 AM
I just installed sims 3 world adventures and I updated it as I got a warning to do this before I started playing. But once I had got the update it didn't open the launcher, and whenever I try to open it, it says "unknown error occurred". Now I can't open sims 3 at all! Please help.
Solved! Go to Solution.
06-08-2013 06:11 AM
What's your operating system ?
06-09-2013 02:33 PM
I'll bring this to the attention of our mac helper on here but I can't promise you a fast answer. We're all users here and do our best but we all have a RL that comes first.
If you want fast help from EA, contact a game advisor.
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contac
06-09-2013 05:29 PM
The last patch didn't work very well for people when they tried to use the launcher.
Check what patch your base game is following these instructions...go to your Sims folder under Documents and open up