2012-10-10 06:34 PM
I got Sims 3 supernatural for my birthday but when I opened the box there was no installation code. And now because its opened walmart wont even exchange it for the same game... What can I do? I was hoping I could ask ea for a free digital copy but I have no idea how to do so.
2012-10-12 08:11 PM
So there was no white sheet of paper in it ? That has the code on it.
If there wasn't, I would contact Customer Support and explain the situation (although I think Walmart should exchange if the ware is faulty)
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.
If the Live Chat option is not active for you, choose US as your country.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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