2013-10-23 06:01 PM
hello... I recently received your limited edition Sims 3 EP, but unfortunately while I was going through my emails, I accidentally deleted the one with the codes to redeem it's bonus content, the Quantum Power Pack and the Dark Industrial Set... I think there was a third on there, but I don't remember, is it possible to get a new email with new codes?
Solved! Go to Solution.
2013-10-23 06:22 PM
never mind, this has been solved.
2013-10-23 06:22 PM
never mind, this has been solved.
2013-10-24 01:28 AM
Could you tell me the name of the email header? I can't find the one I was supposed to get and I'm not sure I even got the email.
I pre-ordered the download version from gamestop , and it's first time I pre-ordered this way so I don't know what email I should be looking for. (I also use gmail and they somewhat recently split the inbox into three separate categories so I'm not even sure i'm looking in the right place =[ )
2013-10-24 07:40 PM
You might just wanna contact gamestop.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2013-10-29 04:26 AM
I pre ordered the game expansion into the future many months in advance and when the game was released I tried to download it and it was no-longer there. I contacted EA help and they told my my purchase order failed and I need to re-order the game and I would still get the pre-order limited time sets. However I did this and I only received the dark industrial set not the quantum power pack set. I was really looking forward to this set and am a little upset that this happened. Can anything be done?
2013-10-29 05:39 AM
the dark industrial set is the preorder bonus from origin the limited edition ITF expansion pack should have two codes one for the game and one for the quantum power pack set if you got the disk the game code will be on the back of the b&w leaflet the code for quantum power pack set will be the other leaflet
if you bought the digital download you should have received two codes log into your origin and check if you got the limited edition or the normal edition if the normal edition there is no code for the quantum set in some cases it takes 24 hours for all the emails to be sent out check your emails again to see if the code is there if not then contact CS again
2014-02-17 12:58 AM
@IceSilverCrystal wrote:never mind, this has been solved.
@IceSilverCrystal wrote:never mind, this has been solved.