07-05-2013 09:35 AM - edited 07-05-2013 02:09 PM
Hello EA Answer HQ,
I am having a problem with The Sims 3. The launcher works, but as soon as the black screen pops up it just stays that way until I minimize/open task manager - in task manager it shows as "not responding", and I have to end the process to close it. There is no .excpt crash log, and I've tried removing my installed mods, and it still does nothing. I've recently downloaded quite a bit of CC (wall murals, no mods), so I am wondering if it will just take longer to initially load. Any help is appreciated.
A little more info: I last played on the second (7/2/13), and was in the process of redecorating a home. I saved and quit to download more wall murals (ended up with some rugs and paintings too). Now, I am in the process of trying to fix the above problem. I took out the entire downloads folder and mods folder. I put back and reinstalled the downloads, and the game ran. I then started putting back the subfolders of my mods folder. Some folders will initiate the "not responding" problem, but they should not, as they have not been altered.
07-14-2014 11:21 AM
My game launches but when it gets to the black screen it acts like it will take forever to launch. I have to close it out because it says "not responding." It started this right after I downloaded University Life. I have not been able to play it since then. It is agravatting since I love to play the game and have just about all the expansion packs. Please help me figure this problem out.