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challen88
Posts: 1
Registered: ‎01-02-2013
Accepted Solution

The Sims 3; lost serial code for digital download

I purchased a didgital download for The Sims 3 Seasons tonight.. Then, like an idiot, I accidentally deleted my confirmation email that contained my serial code for the game. Now I can't play it without the code. Is there any way this can be recovered for me through my payment info?

EA_Ursula
Posts: 13,158
XP: 1,789
Solutions: 2,832
Registered: ‎07-18-2012

Re: The Sims 3; lost serial code for digital download

Hi challen88,

 

Did you buy the game in the Origin store? You should have the icon for your game in your Origin client. Right-click on the icon and choose "Show Game Details". You should find your game code on your detail page.

 

Hope that helps!

Ursula