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The Sims 3; lost serial code for digital download

by challen88
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The Sims 3; lost serial code for digital download

★★★★ Newbie

I purchased a didgital download for The Sims 3 Seasons tonight.. Then, like an idiot, I accidentally deleted my confirmation email that contained my serial code for the game. Now I can't play it without the code. Is there any way this can be recovered for me through my payment info?

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Re: The Sims 3; lost serial code for digital download

Community Manager

Hi challen88,

 

Did you buy the game in the Origin store? You should have the icon for your game in your Origin client. Right-click on the icon and choose "Show Game Details". You should find your game code on your detail page.

 

Hope that helps!

Ursula

Message 2 of 3 (494 Views)

Re: The Sims 3; lost serial code for digital download

★★★ Newbie

Hello Ursula, I downloaded mine from Amazon, Is there a way to Message Amazon and get the E-mail resent so I can get the code? Or am I doomed for eternity? Lol

Message 3 of 3 (24 Views)

Accepted Solution

Community Manager

Hi challen88,

 

Did you buy the game in the Origin store? You should have the icon for your game in your Origin client. Right-click on the icon and choose "Show Game Details". You should find your game code on your detail page.

 

Hope that helps!

Ursula

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